Sales Administration Assistant

Langdons; Bridgwater; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Annual pay review

Company sick pay

Long service bonus

Free in-house training and development

Apprenticeships opportunities

Free onsite parking

Free eye tests

Tea, coffee and milk

Job summary

STEF Langdons is seeking a proactive Sales Administration Assistant to join our busy team in the UK. You will support the Sales Team with day-to-day administration, handle customer enquiries, and help keep orders, payments and records accurate and on track.

You'll respond to enquiries, process credit checks and payments, prepare estimates and quotations, and collaborate with depot colleagues to ensure orders are set up and fulfilled. A collaborative, detail-focused approach is essential.

Qualifications

• Level 2 qualification in Business Administration or Customer Service or equivalent.
• Experience in a team-based office environment, ideally customer-facing.
• Good Microsoft Office and IT skills, including working with data.
• Strong communication, organisation and time-management skills.
• Good numeracy and excellent attention to detail.
• Ability to manage changing priorities and deadlines.
• Confident to use initiative and resolve issues.
• Calm, professional approach with customers and colleagues.

Responsibilities

• Support the Sales Team with day-to-day administration and customer enquiries.
• Respond to customer enquiries, process credit checks and payments.
• Prepare estimates and quotations, and work with depot colleagues to ensure orders are set up and fulfilled.
• Maintain company systems and processes, and support projects and communications.
• Ensure information is handled accurately and confidentially.

Skills

MS Office

IT skills

Communication

Organisation

Time management

Attention to detail

Prioritisation

Education

Level 2 qualification in Business Administration or Customer Service

Tools

Microsoft Office

Job description

Ready to help keep our sales operation running smoothly?

Do you enjoy a busy, varied role where organisation, attention to detail and great communication matter? Are you confident working with customers, managing administration and supporting colleagues?

If so, we could have the perfect role for you!

What We Do

STEF Langdons delivers chilled and frozen food to almost any location across the UK and Ireland within 24 hours, supported by 12 depots and a fleet of over 500 vehicles.

The Role

As a full time Sales Administration Assistant, you’ll support the Sales Team with day-to-day administration and customer enquiries, helping to keep orders, payments and customer records accurate and on track.

You’ll respond to customer enquiries, process credit checks and payments, prepare estimates and quotations, and work closely with depot colleagues to ensure orders are set up and fulfilled correctly.

You’ll also help maintain company systems and processes, support projects and communications, and ensure information is handled accurately and confidentially.

What you’ll need

• Level 2 qualification in Business Administration or Customer Service, or equivalent
• Experience in a team-based office environment, ideally customer-facing
• Good Microsoft Office and IT skills, including working with data
• Strong communication, organisation and time-management skills
• Good numeracy and excellent attention to detail
• Ability to manage changing priorities and deadlines
• Confidence to use initiative, resolve issues and challenge discrepancies appropriately
• Calm, professional approach when dealing with customers and difficult situations
• A collaborative, team-focused approach

Available Working Hours

• Monday to Friday, 09:00-17:00, 37.5 hours per week.

Why STEF Langdons?

We work as a team. We take pride in what we do. We do what we say we will do. We get better every day.

In return, you’ll receive:

• Annual pay review
• Company sick pay
• Long Service Bonus Payments
• Free in-house job-specific training and development
• Opportunities for career-relevant apprenticeships
• Free onsite parking
• Free eye tests up to £25
• Free tea, coffee and milk
• Office to Wheels scheme
• Employee Assistance Programme
• Company Share Incentive Plan
• Staff Discount Scheme

For more information, contact [e-mail].

STEF Langdons is an equal opportunities employer. We welcome applications from all backgrounds and particularly encourage applications from groups underrepresented in our industry, including women, LGBT+ and Black, Asian and Minority Ethnic applicants.