Sales Administration Assistant

Stef Langdons Ltd; Bridgwater; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Annual pay review

Company sick pay

Long Service Bonus

Free in-house training and development

Free onsite parking

Eye tests

Office to Wheels scheme

Employee Assistance Programme

Staff Discount Scheme

Job summary

STEF Langdons is seeking a Sales Administration Assistant to support the Sales Team with day-to-day administration and customer enquiries. You will help keep orders, payments, and customer records accurate and on track, while processing credit checks and payments and preparing estimates or quotations.

You will work closely with depot colleagues to ensure orders are set up and fulfilled correctly, and help maintain systems and processes with a confidential, meticulous approach.

Qualifications

• Level 2 qualification in Business Administration or Customer Service or equivalent.
• Experience in a team-based office environment, ideally customer-facing.
• Good Microsoft Office and IT skills, including working with data.
• Strong communication, organisation and time-management skills.
• Good numeracy and excellent attention to detail.
• Ability to manage changing priorities and deadlines.
• Confidence to use initiative and resolve discrepancies appropriately.
• Calm, professional approach when dealing with customers.

Responsibilities

• Support the Sales Team with day-to-day administration and customer enquiries.
• Keep orders, payments and customer records accurate and on track.
• Process credit checks and payments, and prepare estimates/quotations.
• Collaborate with depot colleagues to ensure orders are set up and fulfilled.

Skills

Communication skills

Attention to detail

Time management

Organisation

Numeracy

Initiative

Team player

Education

Level 2 qualification in Business Administration or Customer Service

Tools

Microsoft Office

IT skills

Job description

• Location: Bridgwater, Somerset, United Kingdom

Location: Bridgwater – Head Office | Full-time, Permanent | Salary Range: £25,929.40 per annum + Benefits

Ready to help keep our sales operation running smoothly?

Do you enjoy a busy, varied role where organisation, attention to detail and great communication matter? Are you confident working with customers, managing administration and supporting colleagues?

If so, we could have the perfect role for you!

What We Do

STEF Langdons delivers chilled and frozen food to almost any location across the UK and Ireland within 24 hours, supported by 12 depots and a fleet of over 500 vehicles.

The Role

As a Sales Administration Assistant, you’ll support the Sales Team with day-to-day administration and customer enquiries, helping to keep orders, payments and customer records accurate and on track.

You’ll respond to customer enquiries, process credit checks and payments, prepare estimates and quotations, and work closely with depot colleagues to ensure orders are set up and fulfilled correctly.

You’ll also help maintain company systems and processes, support projects and communications, and ensure information is handled accurately and confidentially.

What you’ll need

• Level 2 qualification in Business Administration or Customer Service, or equivalent
• Experience in a team-based office environment, ideally customer-facing
• Good Microsoft Office and IT skills, including working with data
• Strong communication, organisation and time-management skills
• Good numeracy and excellent attention to detail
• Ability to manage changing priorities and deadlines
• Confidence to use initiative, resolve issues and challenge discrepancies appropriately
• Calm, professional approach when dealing with customers and difficult situations
• A collaborative, team-focused approach

Available Working Hours

• Monday to Friday, 09:00-17:00, 37.5 hours per week.

Why STEF Langdons?

We work as a team. We take pride in what we do. We do what we say we will do. We get better every day.

In return, you’ll receive:

• Annual pay review
• Company sick pay
• Long Service Bonus Payments
• Free in-house job-specific training and development
• Opportunities for career-relevant apprenticeships
• Free onsite parking
• Free eye tests up to £25
• Free tea, coffee and milk
• Office to Wheels scheme
• Employee Assistance Programme
• Company Share Incentive Plan
• Staff Discount Scheme

STEF Langdons is an equal opportunities employer. We welcome applications from all backgrounds and particularly encourage applications from groups underrepresented in our industry, including women, LGBT+ and Black, Asian and Minority Ethnic applicants.