Sales Admin & Customer Relations Specialist (Commission)

RecruitAbility Ltd; Essex; Sur place; GBP 27 000 - 30 000; Plein temps

Avantages offerts par ce poste

Shared commission scheme

Résumé du poste

RecruitAbility Ltd in Old Harlow, Essex, is seeking a friendly Sales Administrator to act as a key point of contact for customers. You will handle enquiries by phone, email and face-to-face, provide updates and support day-to-day sales activity.

You'll build relationships, spot sales opportunities, and explain the business clearly. The role combines admin, customer service and sales support, with a warm, proactive approach and a commitment to accurate records.

Qualifications

• Experience in sales administration, customer service or a similar role.
• Strong customer service and communication skills.
• Ability to build rapport with customers.
• Good organisation and attention to detail.

Responsabilités

• Handle customer enquiries by telephone, email and face to face providing information and arranging follow-up where needed.
• Build relationships with customers, understanding their requirements and helping them explore suitable options.
• Support the sales process by following up enquiries and keeping customers informed of progress.
• Maintain accurate records, updating customer information and completing sales administration.
• Coordinate tasks with the team to keep information up to date.
• Manage expectations and respond to questions or concerns in a friendly, professional manner.

Connaissances

Customer service

Communication skills

Relationship building

Organised

Attention to detail

Description du poste

RecruitAbility Ltd in Old Harlow, Essex, is seeking a friendly Sales Administrator to act as a key point of contact for customers. You will handle enquiries by phone, email and face-to-face, provide updates and support day-to-day sales activity.

You'll build relationships, spot sales opportunities, and explain the business clearly. The role combines admin, customer service and sales support, with a warm, proactive approach and a commitment to accurate records.