Sales Admin & Customer Support Specialist

Select Recruitment Specialists Ltd; Snetterton; On-site; GBP 21,000 - 25,000; Full time

Job summary

Select Recruitment Specialists Ltd seeks a proactive Sales Administrator in Snetterton, Norfolk, to support the sales team from initial enquiry through to order completion. You will handle enquiries, process orders, and prepare quotations while maintaining accurate records and strong customer communication.

The ideal candidate has prior experience in sales administration or a similar office role, with an eye for detail and the ability to juggle multiple tasks in a busy environment.

Qualifications

• Organised and detail-focused with a strong eye for accuracy.
• Customer-focused, confident speaking with customers by phone and email.
• Proactive with the ability to spot what needs doing and get on with it.
• Able to manage multiple priorities in a busy environment.

Responsibilities

• Providing day-to-day administrative support to the sales team.
• Handling customer enquiries by telephone and email in a professional manner.
• Processing customer orders accurately and efficiently.
• Preparing quotations, sales documents and paperwork.
• Updating customer records and internal systems.
• Liaising with customers to provide order updates and resolve queries.
• Supporting the sales team with follow-ups and general administration.
• Coordinating with internal departments to ensure orders are processed and delivered correctly.
• Monitoring outstanding orders and following up on issues.
• Assisting with invoicing and other sales-related administration.

Skills

Organised

Detail-oriented

Customer-focused

Proactive

Team player

Tools

Microsoft Office

Job description

Select Recruitment Specialists Ltd seeks a proactive Sales Administrator in Snetterton, Norfolk, to support the sales team from initial enquiry through to order completion. You will handle enquiries, process orders, and prepare quotations while maintaining accurate records and strong customer communication.

The ideal candidate has prior experience in sales administration or a similar office role, with an eye for detail and the ability to juggle multiple tasks in a busy environment.