Sales Account Manager

WR Logistics; Sandridge; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Modern office environment

Small team where you can contribute

Training and mentoring to learn the物流

Job summary

WR Logistics in St Albans is recruiting a Sales Account Manager to develop and manage customer relationships, drive outbound sales and handle quotations. Based in a modern St Albans office, you will join a small sales team and contribute to growth with a proactive phone-based approach.

The role emphasizes turning conversations into business, owning customer relationships, and learning the logistics industry as you progress. Mon-Fri, 8:00am-5:00pm.

Qualifications

• Experience in sales, account management or customer service with regular telephone contact.
• Ability to build and maintain relationships with customers and suppliers.
• Comfort with discussing quotes, orders and transport requirements over the phone.

Responsibilities

• Call prospective and existing customers to discuss transport requirements.
• Follow up quotations and orders to secure business.
• Manage customer accounts with regular contact and updates.
• Negotiate with customers and suppliers to reach agreements.
• Coordinate with colleagues to handle enquiries and shipment needs.
• Maintain accurate customer records and provide basic administration.
• Participate in sales meetings and customer meetings as required.

Skills

Outbound sales

Relationship building

Communication

Negotiation

Job description

Sales Account Manager

St Albans | £30,000+ depending on experience

Monday to Friday, 8:00am to 5:00pm

Enjoy speaking to people, building relationships and turning a good conversation into a business opportunity? This is a chance to bring your sales or customer service skills into the freight and logistics industry, with support to learn along the way.

You’ll join an established logistics business within a financially strong group, working from a modern St Albans office as part of a small sales team. Your contribution will be noticed, and you’ll have the opportunity to develop your knowledge, take ownership of customer relationships and progress as your experience grows.

Freight forwarding experience isn’t essential. The business has successfully developed people from other industries, including travel sales and account management. What matters is your communication, enthusiasm and willingness to pick up the phone.

What’s on offer

• Salary of £30,000+, depending on experience
• 22 days’ holiday plus eight bank/public holidays
• Modern office environment
• Small team where you can make a visible contribution
• Training and mentoring to help you learn the logistics industry
• Opportunities to develop within an established business
• Monday to Friday, 8:00am to 5:00pm

The role

This is a varied position combining outbound sales, account management, quotation follow-up and administrative support.

You’ll build relationships with new and existing customers, ask questions to understand their requirements and identify opportunities to win more business.

Your responsibilities will include:

• Calling prospective and existing customers to discuss their transport requirements
• Reconnecting with customers to understand why quotation requests or orders have reduced
• Preparing quotations and following up to gather feedback and secure business
• Managing customer accounts and maintaining regular contact
• Negotiating with customers and suppliers
• Working with colleagues to support customer enquiries and shipment requirements
• Maintaining accurate customer records and providing administrative support
• Taking part in sales meetings and customer meetings where required

About you

You could come from sales, account management, travel sales or a customer service role involving regular telephone contact.

We’re looking for someone with:

• A friendly, confident telephone manner
• The willingness to make outbound calls and ask useful questions
• Strong listening and relationship-building skills
• A positive personality and enthusiasm for learning
• Good organisation and attention to detail
• The confidence to follow up quotations and handle objections