Sales Account Manager

Aspire Jobs; Poole; On-site; GBP 28,000 - 38,000; Full time

Job summary

Aspire Jobs in Poole, United Kingdom, is seeking a Sales Account Manager to drive growth by proactively managing outbound calls, responding to emails, and maintaining opportunities in the CRM.

You will schedule reviews, manage quotes, and nurture positive client relationships while staying informed about product availability and industry trends.

Qualifications

• Experience in field sales or account management preferred.
• Strong communication and interpersonal skills.
• Proficiency with CRM systems and data entry accuracy.

Responsibilities

• Proactively schedule and complete outbound calls.
• Respond to customer email enquiries within agreed timeframe.
• Make appointments and maintain open opportunities in the database.
• Manage requests for quotes and follow up as required.
• Document all customer interactions on CRM system.
• Identify opportunities to drive growth and profitability.
• Maintain positive client relationships.
• Research product availability and stay updated on industry trends.
• Handle customer complaints professionally and promptly.
• Schedule customer account reviews.

Job description

Job duties for the Sales Account Manager are (but not limited to): -

• Proactively schedule and complete agreed volume of outbound customer calls per day.
• Respond to customer email enquiries within agreed timeframe.
• Make appointments and ensure all open opportunities are maintained and recorded on the database.
• Manage requests for quotes and follow up as required.
• Document all customer interactions on CRM system.
• Identify opportunities to drive growth and profitability.
• Maintain positive client relationships.
• Research and understand product availability.
• Research and stay up to date on industry trends.
• Management of customer complaints in a professional and timely manner.
• Schedule customer account reviews.