Sales Account Manager

Topnotch Furnishers; Dewsbury; On-site; GBP 32,000 - 52,000; Full time

Job summary

Topnotch Furnishers in the United Kingdom is seeking an experienced Sales Account Manager to identify new business opportunities and grow revenue across key accounts. You will build strong retailer and trade relationships, lead commercial discussions and negotiate contracts, while ensuring high levels of customer satisfaction.

You will develop and implement sales strategies, monitor performance, and collaborate with marketing and operations to deliver effective customer acquisition and

Qualifications

• Experience in sales account management within the furniture/retail sector.
• Strong communication and negotiation abilities with a customer-focused mindset.
• Proven track record in growing key accounts and developing new business opportunities.

Responsibilities

• Identify and develop new business opportunities across target markets and customer segments.
• Build and maintain a pipeline of prospective clients and commercial opportunities.
• Develop and implement sales strategies to achieve growth objectives.
• Manage relationships with new and existing key accounts for long-term partnerships.
• Lead commercial discussions, proposals and contracts with clients.
• Analyse market trends and competitor activity to identify opportunities for growth.
• Set and monitor sales, revenue and account growth targets.
• Maintain accurate records of leads, opportunities and sales activity in CRM.
• Collaborate with marketing, operations and other teams on customer acquisition and retention strategies.
• Identify opportunities to expand existing accounts with additional products or services.
• Represent the company professionally at meetings, events and industry activities.

Skills

Communication skills

Negotiation

Account management

Business development

CRM

Tools

CRM system

Job description

We are looking for an experienced Sales Account Manager to join our growing team.The successful candidate will be responsible for identifying new business opportunities, developing strong customer relationships, managing key accounts and driving sustainable revenue growth.

The role will involve:

• Identify and develop new business opportunities across target markets and customer segments.
• Build and maintain a strong pipeline of prospective clients and commercial opportunities.
• Develop and implement business development and sales strategies to achieve company growth objectives.
• Manage relationships with new and existing key accounts, ensuring strong customer retention and long‑term commercial partnerships.
• Lead commercial discussions, prepare proposals and negotiate contracts with prospective clients.
• Analyse market trends, customer requirements and competitor activity to identify opportunities for growth.
• Set and work towards sales, revenue and account growth targets.
• Monitor sales performance and provide regular pipeline, revenue and business development reports to senior management.
• Maintain accurate records of leads, opportunities, customer interactions and sales activity within the CRM system.
• Work closely with marketing, operations and other internal teams to develop effective customer acquisition and retention strategies.
• Identify opportunities to expand existing accounts through additional products, services or commercial solutions.
• Represent the company professionally during client meetings, presentations, networking events and industry activities.
• Support the development of pricing, commercial proposals and go‑to‑market strategies.
• Build a strong understanding of our products, services, customers and competitive landscape.

Previous experience in sales account management, business development or furniture/bed manufacturing sales is essential. Experience dealing with retailers, wholesalers, e‑commerce businesses or trade customers within the furniture industry would be advantageous.

• The ideal candidate will have strong communication and negotiation skills, good commercial awareness, excellent customer service skills and the ability to manage multiple customer accounts in a busy environment.