Sales Account Manager

Team Jobs - Commercial; Poole; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Monthly profit share bonus scheme

Free onsite parking

Free lunch every Friday

Perks at Work scheme

Cycle to Work scheme

Birthday vouchers

Subsidised workplace massages

Eye care reimbursement

Employee Assistance Programme

Company social and corporate events

Friday charity dress-down days

Onsite tuck shop

Job summary

TeamJobs is seeking an experienced Account Manager to join its office-based Sales team in Poole. You’ll manage and develop existing customer accounts while building strong relationships and spotting commercial opportunities.

The role offers £31,500–£38,000 per year, including OTE, with a monthly profit share bonus. The company provides free onsite parking, Friday lunches, and a supportive, collaborative environment.

Qualifications

• Previous B2B or B2C sales/account management experience.
• Confidence selling over the phone and through virtual meetings.
• Strong relationship-building and customer service skills.
• Commercial awareness and ability to identify revenue opportunities.
• Strong negotiation and influencing skills.
• A proactive, self-motivated approach.
• Excellent written and verbal communication skills.
• Experience using CRM/ERP systems would be advantageous.
• Willingness to develop product and industry knowledge.

Responsibilities

• Managing and developing a portfolio of customer accounts.
• Making proactive outbound calls to existing and prospective customers.
• Building strong, long-term relationships and becoming a trusted point of contact.
• Identifying opportunities to increase account growth and profitability.
• Cross-selling existing and new product ranges.
• Managing quote requests and following up opportunities through to completion.
• Booking appointments and opportunities for the BDM team.
• Analyzing customer accounts to identify additional sales opportunities.
• Keeping CRM records accurate and up to date.
• Working closely with Sales, Procurement, Finance, Marketing and Operations.
• Monitoring customer feedback and identifying opportunities to improve service.
• Staying up to date with relevant industry and product trends.
• Managing customer queries and complaints professionally and efficiently.
• Supporting customer account reviews alongside BDMs and Sales Support.

Skills

B2B/B2C sales/account management

Relationship-building

Negotiation

Proactive selling

Communication (written and verbal)

CRM/ERP experience

Tools

CRM/ERP systems

Job description

Account Manager

Location: Poole

Salary: £31,500 - £38,000 per annum (including OTE)

Hours: Monday-Friday, 8am-5pm | 40 hours per week

Job Type: Full-time, Permanent

Bonus: Monthly profit share bonus scheme

The Opportunity

TeamJobs is working with a successful, fast-paced and forward-thinking business in Poole that is looking for an experienced Account Manager to join its office-based Sales team.

This is a great opportunity for someone who loves building customer relationships, spotting commercial opportunities and delivering an excellent level of service. You’ll manage and develop existing customer accounts while working closely with the wider sales team to identify opportunities for growth.

What You’ll Be Doing

• Managing and developing a portfolio of customer accounts.
• Making proactive outbound calls to existing and prospective customers.
• Building strong, long-term relationships and becoming a trusted point of contact.
• Identifying opportunities to increase account growth and profitability.
• Cross-selling existing and new product ranges.
• Managing quote requests and following up opportunities through to completion.
• Booking appointments and opportunities for the BDM team.
• Analysing customer accounts to identify additional sales opportunities.
• Keeping CRM records accurate and up to date.
• Working closely with Sales, Procurement, Finance, Marketing and Operations.
• Monitoring customer feedback and identifying opportunities to improve service.
• Staying up to date with relevant industry and product trends.
• Managing customer queries and complaints professionally and efficiently.
• Supporting customer account reviews alongside BDMs and Sales Support.

What We’re Looking For

• Previous B2B or B2C sales/account management experience.
• Confidence selling over the phone and through virtual meetings.
• Strong relationship-building and customer service skills.
• Commercial awareness and the ability to identify additional revenue opportunities.
• Strong negotiation and influencing skills.
• A proactive, self-motivated approach.
• Excellent written and verbal communication skills.
• Experience using CRM and/or ERP systems would be advantageous.
• An appetite to develop product and industry knowledge.

What's In It for You?

• £31,500 - £38,000 per annum, including OTE
• Monthly profit share bonus scheme
• Company sick pay
• Free onsite parking
• Free lunch every Friday
• Perks at Work scheme
• Cycle to Work scheme
• Birthday vouchers
• Subsidised workplace massages
• Eye care reimbursement
• Employee Assistance Programme
• Company social and corporate events
• Friday charity dress-down days
• Onsite tuck shop