Sainsbury's Fleet Support Co-ordinator

Toyota Material Handling Romania; Leicester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Full tool kit

Sick pay

Critical illness cover

Eye tests

Flu jabs

Employee assistance program

Job summary

Toyota Material Handling UK is seeking a highly organised Fleet Support Co-ordinator to backfill maternity leave. You will coordinate Sainsbury’s fleet movements, respond to queries, and support fleet planning, ensuring accurate cost allocation and timely deliveries.

The role demands strong MS Office skills, excellent communication, and a customer‑first mindset. You will work cross‑functionally with sales, transport, and fleet teams to maintain high service standards.

Qualifications

• Proficiency in Microsoft Office applications.
• Strong customer service experience and relationship management skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• Ability to multitask and manage competing priorities.
• Calm, logical, and analytical approach to problem‑solving.
• High attention to detail and accuracy.
• Ability to work collaboratively with multiple stakeholders.

Responsibilities

• Coordinate all Sainsbury’s short-term rental (STR) requirements and support fleet planning and day-to-day movements.
• Process incoming rental equipment requests in line with procedures.
• Liaise with sales and transport teams to ensure timely order fulfilment.
• Work closely with Fleet Managers and Contract Managers to deliver fleet solutions.
• Manage fleet transfers and equipment movements across the Sainsbury’s network.
• Provide accurate rental quotations verbally and in writing.
• Handle customer enquiries and resolve issues professionally and efficiently.
• Arrange equipment deliveries and collections with accurate cost allocation.
• Produce and maintain accurate fleet records, reports and invoices.
• Identify opportunities to improve processes and ways of working.
• Participate in team meetings and contribute to continuous improvement initiatives.
• Maintain a strong customer‑first approach in all activities.

Skills

Customer service

Communication

Organisation & time mgmt

Multitasking

Problem solving

Stakeholder management

Attention to detail

Team collaboration

Tools

Microsoft Excel

Job description

We are looking for a highly organised and customer-focused Fleet Support Co-ordinator to join our team, supporting the Sainsbury’s Partnership. This is a fast-paced role where you will coordinate fleet activities, manage customer enquiries, support fleet planning, and ensure the efficient movement and allocation of equipment. This is a temporary role to cover maternity within the team.

As a Fleet Support Co-ordinator, you will play a key role in delivering a first‑class customer experience while ensuring fleet operations run smoothly and efficiently.

Responsibilities

• Coordinating all Sainsbury’s short-term rental (STR) requirements. Supporting fleet planning and day-to-day fleet movements.
• Processing incoming rental equipment requests in line with agreed procedures.
• Liaising with sales and transport teams to ensure timely order fulfilment.
• Working closely with Fleet Managers and Contract Managers to deliver fleet solutions.
• Managing fleet transfers and equipment movements across the Sainsbury’s network.
• Providing accurate rental quotations both verbally and in writing.
• Handling customer enquiries and resolving issues professionally and efficiently.
• Arranging equipment deliveries and collections while ensuring accurate cost allocation.
• Producing and maintaining accurate fleet records, reports, and invoices.
• Identifying opportunities to improve processes and ways of working.
• Participating in team meetings and contributing to continuous improvement initiatives.
• Maintaining a strong customer‑first approach in all activities

Qualifications

• Proficiency in Microsoft Office applications.
• Strong customer service experience and relationship management skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• Ability to multitask and manage competing priorities.
• Calm, logical, and analytical approach to problem‑solving.
• High attention to detail and accuracy.
• Ability to work collaboratively with multiple stakeholders.

Benefits

• Competitive salary
• Attractive company pension
• Full tool kit
• Company sick pay
• Voluntary critical illness cover
• Free eye tests
• Free flu jabs
• 24/7 Employee Assistance Programme
• Benefits platform with instant discounts and offers
• Industry leading technical training and opportunities to progress your career

Toyota Material Handling UK is an equal opportunities employer.