Fleet Support Specialist: Customer-First Ops

Toyota Material Handling Logistics Solutions AB; Leicester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Full tool kit

Company sick pay

Voluntary critical illness cover

Free eye tests

Free flu jabs

24/7 Employee Assistance Programme

Discount platform with instant offers

Industry leading technical training

Job summary

Toyota Material Handling UK is seeking a highly organised Fleet Support Co-ordinator to join the team supporting the Sainsbury’s Partnership. You will coordinate fleet activities, manage customer enquiries, and support planning to ensure efficient movement of equipment.

This temporary maternity cover role focuses on delivering first-class service, liaising with sales and transport teams, producing accurate quotations, and contributing to continuous improvement while maintaining a strong

Qualifications

• Proficiency in Microsoft Office applications.
• Strong customer service experience and relationship management skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• Ability to multitask and manage competing priorities.
• Calm, logical, and analytical approach to problem-solving.
• High attention to detail and accuracy.
• Ability to work collaboratively with multiple stakeholders.

Responsibilities

• Coordinating all Sainsbury’s short-term rental (STR) requirements. Supporting fleet planning and day-to-day fleet movements.
• Processing incoming rental equipment requests in line with agreed procedures.
• Liaising with sales and transport teams to ensure timely order fulfilment.
• Working closely with Fleet Managers and Contract Managers to deliver fleet solutions.
• Managing fleet transfers and equipment movements across the Sainsbury’s network.
• Providing accurate rental quotations both verbally and in writing.
• Handling customer enquiries and resolving issues professionally and efficiently.
• Arranging equipment deliveries and collections while ensuring accurate cost allocation.
• Producing and maintaining accurate fleet records, reports, and invoices.
• Identifying opportunities to improve processes and ways of working.
• Participating in team meetings and contributing to continuous improvement initiatives.
• Maintaining a strong customer‑first approach in all activities

Skills

Microsoft Office

Customer service

Relationship management

Communication

Organisational skills

Multitasking

Attention to detail

Tools

MS Office

Job description

Toyota Material Handling UK is seeking a highly organised Fleet Support Co-ordinator to join the team supporting the Sainsbury’s Partnership. You will coordinate fleet activities, manage customer enquiries, and support planning to ensure efficient movement of equipment.

This temporary maternity cover role focuses on delivering first-class service, liaising with sales and transport teams, producing accurate quotations, and contributing to continuous improvement while maintaining a strong