Fleet Maintenance Controller

QUINTESSENTIAL BRANDS UK GROUP LTD; Normanton and Altofts; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays per

Birthday off

Life Insurance (2.5x annual salary)

Company Referral Scheme (up to £1000)

Company Cycle to Work Scheme – we buy

Long Service Award

Enhanced Company Pension Scheme (up to

Medicash Healthcare Plan

Learning & Development culture

Job summary

Quintessential Brands UK Group Ltd is seeking a Fleet Maintenance Controller to plan, schedule and manage vehicle maintenance and compliance events across the UK. The role reports to the Senior Fleet Maintenance Controller and liaises with Fleet Assets Manager, Depot Manager, Transport, Hire Desk, Customers and Suppliers.

Key duties include booking MOT dates, coordinating with workshops, arranging replacement vehicles for heavy goods, ensuring on-time progression and accurate records in Syrinx,

Qualifications

• Excellent written and verbal communication skills.
• Organised and keen eye for detail.
• Excellent time and task management skills.
• Solid knowledge of Microsoft Office TM programs.
• At least 2 years’ experience in a similar role.
• Excellent planning and organizational skills.
• Excellent multitasking and teamwork skill.

Responsibilities

• Book MOT lane dates, and other scheduled fleet maintenance and compliance events with workshops across the UK.
• Liaise with customers for upcoming scheduled fleet maintenance and compliance events considering planned dates, and requirements for continuity on hired assets.
• Arrange for temporary or permanent replacement vehicles to cover scheduled fleet maintenance and compliance events, in particular Heavy Goods Vehicles for MOT.
• Liaise with workshops to ensure progression through workshop for planned fleet maintenance and compliance events are on schedule, and end dates will be met.
• Ensure vehicle downtime is held to agreed time scales.
• Liaise with suppliers/workshops to negotiate the best commercial arrangements relating to maintenance costs, considering vehicles on Repair & Maintenance schemes.
• Interact closely with internal departments, in particular Workshop, Hire Desk and Transport.
• Ensure highest levels of accuracy and detail on all records created within Syrinx.
• Ensure accuracy, date, and information regarding stored PDF files for vehicle maintenance and compliance events.
• Publish PDF files for vehicle maintenance and compliance events to customer Service Level Agreements.
• Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises.
• Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
• Any other ad-hoc duties as required

Skills

Communication

Organised

Time management

Microsoft Office

Experience in similar role

Planning

Multitasking

Teamwork

Tools

Microsoft Office

Job description

• Job Category CUSTOMER OPERATIONS
• Relocation Expense Covered No
• Employee Type Full Time
• Manage Others No

Contact information

• Contact Phone [phone]

Description

Fleet Maintenance Controller

Type: Permanent, Full-time

Working hours: Monday to Friday, 08.00 – 17.00

Job Function: Plan, schedule and implement vehicle maintenance and compliance events

Reporting to: Senior Fleet Maintenance Controller

Liaise with: Fleet Assets Manager, Depot Manager, Transport, Hire Desk, Customers & Suppliers

Duties & Accountabilities

• Book MOT lane dates, and other scheduled fleet maintenance and compliance events with workshops across the UK
• Liaise with customers for upcoming scheduled fleet maintenance and compliance events considering planned dates, and requirements for continuity on hired assets
• Arrange for temporary or permanent replacement vehicles to cover scheduled fleet maintenance and compliance events, in particular Heavy Goods Vehicles for MOT
• Liaise with workshops to ensure progression through workshop for planned fleet maintenance and compliance events are on schedule, and end dates will be met
• Ensure vehicle downtime is held to agreed time scales
• Liaise with suppliers/workshops to negotiate the best commercial arrangements relating to maintenance costs, considering vehicles on Repair & Maintenance schemes
• Interact closely with internal departments, in particular Workshop, Hire Desk and Transport
• Ensure highest levels of accuracy and detail on all records created within Syrinx
• Ensure accuracy, date, and information regarding stored PDF files for vehicle maintenance and compliance events
• Publish PDF files for vehicle maintenance and compliance events to customer Service Level Agreements
• Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises
• Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations
• Any other ad-hoc duties as required

Requirements

• Excellent written and verbal communication skills
• Organised and keen eye for detail
• Excellent time and task management skills
• Solid knowledge of Microsoft Office TM programs
• At least 2 years’ experience in a similar role
• Excellent planning and organizational skills
• Excellent multitasking and teamwork skill

Job preview

• 25 days holiday plus bank holidays per year
• Birthday off
• Life Insurance (2.5x annual salary)
• Company Referral Scheme (up to £1000 awarded)
• Company Cycle to Work Scheme – we buy the bike and you pay us back saving your NI
• Long Service Award – gifts, hampers, vouchers and more for long service
• Enhanced Company Pension Scheme (up to 5%, and via salary sacrifice where applicable)
• Medicash is our Healthcare Cash Plan (including access to virtual GP, and discounted prices at selected retailers and gyms)
• Learning & Development culture (professional qualifications, access to apprenticeships and more)