Empty Homes Coordinator

Housing Quality Network; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Job summary

Abri is seeking an Empty Homes Coordinator on a fixed-term contract for 7 months to bring people, plans and priorities together and keep information, schedules and support flowing so homes are ready for new customers quickly.

You’ll work with operatives, supervisors, surveyors and contractors, coordinating surveys, works and diaries, spotting opportunities to improve processes, and delivering a great service as part of a collaborative team.

Qualifications

• Strong organisational and administrative skills.
• Confidence communicating with a range of people.
• A proactive, problem-solving mindset.
• The ability to juggle priorities and stay one step ahead.
• Experience in scheduling, coordination or property-related services would be helpful.

Responsibilities

• Coordinate surveys, works and contractor activities.
• Manage diaries and schedules to keep homes ready.
• Ensure teams have the right information and support to move work forward.
• Identify process improvements to deliver a great service.

Skills

Organisation

Communication

Problem-solving

Prioritisation

Scheduling/Coordination

Job description

Every empty home has a story waiting to begin.

At Abri, we’re passionate about helping people find a place they’re proud to call home. Before a new customer moves in, there’s a lot that happens behind the scenes to make sure the home is safe, ready and welcoming. That’s where you come in.

We’re looking for anEmpty Homes Coordinator to join our team on afixed term contract for 7 months.

This role is all about bringing people, plans and priorities together. You’ll be the person who keeps things moving, making sure our teams have the right information, the right schedules and the right support to get homes ready for new customers as quickly as possible.

You’ll work closely with operatives, supervisors, surveyors and contractors, building great relationships and solving problems along the way. Whether you’re arranging surveys, coordinating works, managing diaries or spotting opportunities to improve a process, you’ll play a key part in helping us deliver a great service.

What you’ll love about this role

This is a role for someone who enjoys being at the centre of the action.

You’ll thrive if you love:

• Keeping lots of moving parts organised.
• Building strong relationships with colleagues and partners.
• Finding solutions when plans change.
• Taking ownership and making things happen.
• Seeing the direct impact your work has on customers.

No two days are the same, and there’s real satisfaction in knowing that every home you help prepare is a fresh start for someone new.

Who we’re looking for

We’re not looking for someone who ticks every box. We’re looking for someone who cares about delivering a great service and enjoys working as part of a team.

You’ll bring:

• Strong organisational and administrative skills.
• Confidence communicating with a range of people.
• A proactive, problem-solving mindset.
• The ability to juggle priorities and stay one step ahead.
• Experience in scheduling, coordination or property-related services would be helpful, but most importantly you’ll be someone who takes pride in helping things run smoothly.

Why Abri?

We’re one of the largest housing providers in the south of England, but we’re about so much more than homes. We’re a team of people who care deeply about our customers, our communities and each other.

In return, you’ll get the opportunity to grow your career in a supportive and inclusive environment where your ideas are valued and your contribution makes a genuine difference.