SaaS Onboarding & Demo Specialist

VidRush; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading AI video production platform in the United Kingdom seeks a Software Sales Agent. This role involves running onboarding calls, explaining product features, and guiding users through their experience. Ideal candidates will have strong spoken English and excellent communication skills, plus an organized and customer-focused approach. Experience in SaaS onboarding or sales is a plus, as is familiarity with CRM tools. Join a small team and help shape the product with your valuable insights.

Qualifications

• Strong spoken English and excellent communication skills.
• Confident running calls with customers.
• Ability to explain software clearly to non-technical users.
• Organized and able to manage scheduling.
• High responsiveness and ownership mindset.

Responsibilities

• Run onboarding calls for new customers.
• Host product demos and answer pre-sales questions.
• Guide users to the right plan based on their goals.
• Document common issues/questions to improve onboarding.

Skills

Strong spoken English

Excellent communication skills

Organized

Ability to explain software clearly

High responsiveness

Ownership mindset

Tools

CRM tools (HubSpot, Salesforce)

Scheduling system (Calendly or similar)

Job description

A leading AI video production platform in the United Kingdom seeks a Software Sales Agent. This role involves running onboarding calls, explaining product features, and guiding users through their experience. Ideal candidates will have strong spoken English and excellent communication skills, plus an organized and customer-focused approach. Experience in SaaS onboarding or sales is a plus, as is familiarity with CRM tools. Join a small team and help shape the product with your valuable insights.