SaaS Automation & Apps Governance Specialist

Just Eat Takeaway.com; Elmbridge; On-site; GBP 45,000 - 65,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Application Specialist to manage a portfolio of critical SaaS apps (1Password, Miro, Zapier, DocuSign) and support collaboration tools (Jira, Confluence). The role focuses on automation, governance, security, and optimizing workflows through AI and low-code/no-code solutions.

You will work with cross-functional stakeholders to drive efficient operations, manage access and licenses, and ensure compliance across the SaaS stack in a global IT Operations setting.

Qualifications

• Experience administering and supporting enterprise SaaS applications or IT Operations/Application Management.
• Proficiency with low-code/no-code platforms and AI-driven automation.
• Knowledge of user access management, license management, and SaaS lifecycle provisioning.
• Experience with Atlassian administration (Jira/Confluence) user management and permissions.
• Strong understanding of identity and access management concepts (SSO, SAML, SCIM, Okta) and data protection principles.

Responsibilities

• Own SaaS applications lifecycle: onboarding/offboarding, RBAC, license handling and vendor interactions.
• Implement and maintain low-code/no-code workflows and REST API integrations to automate tasks.
• Provide BAU administration for Atlassian tools (Jira, Confluence) including user/group management and space administration.
• Monitor license utilization, AI credit usage, and perform license harvesting for ROI.
• Ensure security governance and least-privilege access; support IAM/SO/SCIM integrations.

Skills

Automation & AI Integration

SaaS Lifecycle Management

Atlassian BAU Administration

Security & IAM

Shadow IT governance

Stakeholder Engagement

Documentation & Knowledge Sharing

Tools

Zapier

Jira

Confluence

1Password

Okta

SCIM

Job description

Just Eat Takeaway.com is seeking an Application Specialist to manage a portfolio of critical SaaS apps (1Password, Miro, Zapier, DocuSign) and support collaboration tools (Jira, Confluence). The role focuses on automation, governance, security, and optimizing workflows through AI and low-code/no-code solutions.

You will work with cross-functional stakeholders to drive efficient operations, manage access and licenses, and ensure compliance across the SaaS stack in a global IT Operations setting.