S129/26 - Student Engagement Officer

South Eastern Regional College; Downpatrick; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

23 days annual leave + public holidays

Additional leave during Easter, July,

NILGOSC CARE pension scheme

Healthcare cash plan

Annual health checks onsite

Gym access onsite

Cycle to Work scheme

Job summary

South Eastern Regional College (SERC) in Downpatrick is seeking a dedicated Student Engagement Officer on a fixed-term contract up to 31 March 2027. The role is based at Downpatrick Campus, typically 36 hours per week, and involves supporting the student engagement programme and activities designed to enrich the student experience.

The post requires a Level 3 qualification and recent experience with students or learners, with strong organisational and communication skills.

Qualifications

• Minimum Level 3 qualification required.
• Experience with students, young people or adult learners preferred.
• Strong ability to organise and deliver activities, events or engagement opportunities.
• Understanding of student voice, representation and democratic processes.
• Ability to prioritise workload and meet deadlines.
• Ability to compile and present information and reports.
• Excellent interpersonal and communication skills with internal and external stakeholders.
• High competency in digital systems and platforms.

Responsibilities

• Assist the Student Engagement Manager to enhance the student experience through enhancement activities and events.
• Support the work of the student’s union and student engagement initiatives.
• Contribute to development and growth of student engagement approaches, advocacy, listening, and communication with students.

Skills

Interpersonal skills

Communication skills

Organisational skills

Microsoft Office proficiency

Education

Level 3 qualification

Tools

Microsoft Office

Job description

Student Engagment Officer

Fixed Term Contract up to 31st March 2027,36 hours per week

Downpatrick Campus

Student Engagment Officer

Fixed Term Contract up to 31st March 2027,36 hours per week

Downpatrick Campus

ABOUT US

Northern Ireland’s Further Education sector is a key driver of both economic and social inclusion. SERC as a college is a hub of innovation, collaboration and industry partnerships along with a strong community focus. We pride ourselves on delivering internationally recognised high-quality, industry-relevant courses, which equip our students with the skills necessary to grow and shape our economy and to transform their own lives in doing so. We are committed to continuous improvement and to fostering a supportive culture of creativity and inclusivity as a catalyst for success.

If you are interested in being part of a dynamic and forward-thinking institution that helps benefit society and creates transformational opportunities for learners, SERC may have a role for you.

The College offers a wide range of employee benefits, rewards and recognitions:

• 23 days annual leave + 12 public holidays (plus 7 additional annual leave days after 5 years’ service)
• Additional leave to supplement closures during Easter, July & Christmas.
• NILGOSC defined benefiter CARE pension scheme with employer contribution rate of 15.5%.
• Corporate healthcare cash plan scheme.
• Annual free health checks onsite.
• Access to College gym facilities free of charge along with reduced rate membership with a range of gyms.
• Mind Yourself health & wellbeing initiatives.
• Cycle to Work scheme.
• Teachers Credit Union.
• Access to hair, nail & beauty salons onsite.
• Continuous Professional Development opportunities via our dedicated Learning Academy

We currently have a vacancy for aStudent Engagement Officer

JOB PURPOSE

The post-holders will be required to assist the Student Engagement Manager to enhance the student experience and opportunities through the implementation of a programme of enhancement activities and events for students at SERC. A key element of this role will be to support the work of the student’s union.

In addition, the postholder will also support the continued development and growth of student engagement approaches improving the way we advocate, listen, communicate, engage and support students.

ESSENTIAL CRITERIA

• Hold a minimum Level 3 qualification.
• Have a minimum of six months recent experience of working with students, young people or adult learners within an education, community or engagement environment.
• Demonstrate experience of organising and delivering activities, events or engagement opportunities.
• Demonstrate an understanding of student voice, representation and democratic processes.
• Demonstrate the ability to prioritise workload and work accurately to multiple deadlines.
• Demonstrate the ability to compile and present information and reports.
• Demonstrate strong interpersonal and communication skills, with the ability to build effective relationships with internal and external stakeholders.
• Demonstrate a high level of competency in Microsoft Office and digital systems/platforms.

For further information on the main duties and responsibilities and criteria for this role, please see attached Job Description.