Rough Sleeper Support & Inclusion Specialist

BCP Council; Poole; A distancia; GBP 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

DBS

Descripción de la vacante

BCP Council seeks a dedicated Support & Inclusion Officer for the Rough Sleeper Team. You will help individuals who have experienced homelessness to secure accommodation and access vital support services across the BCP area.

You’ll collaborate with housing, social care and partner agencies to create pathways out of rough sleeping. Working across community sites, temporary accommodation and client homes, you’ll deliver compassionate customer service, maintain safety, and reflect on practice in a

Formación

• Experience in supporting people is essential to help rough sleepers access services.
• Ability to travel throughout the BCP area and engage with partner agencies.
• Able to work in a busy, fast-moving environment with flexibility and resilience.
• Must demonstrate empathy, safeguarding awareness and trauma-informed practice.

Responsabilidades

• Support people who experience rough sleeping to find and sustain accommodation.
• Assist with identifying and accessing relevant support services in the community.
• Work in partnership with housing, safeguarding and voluntary sector teams.
• Provide customer-focused, respectful and confidential assistance in a trauma-informed way.

Conocimientos

Empathy

Trauma-informed care

Communication

Customer service

Descripción del empleo

BCP Council seeks a dedicated Support & Inclusion Officer for the Rough Sleeper Team. You will help individuals who have experienced homelessness to secure accommodation and access vital support services across the BCP area.

You’ll collaborate with housing, social care and partner agencies to create pathways out of rough sleeping. Working across community sites, temporary accommodation and client homes, you’ll deliver compassionate customer service, maintain safety, and reflect on practice in a