Rough Sleeper Outreach & Support Navigator

South West Community Chaplaincy; Telford; On-site; GBP 23,000 - 30,000; Full time

Job summary

South West Community Chaplaincy is seeking an Outreach Worker to deliver KiP’s services in Telford and Wrekin, engaging with people who are rough sleeping or at risk. You will verify, support, and link individuals to accommodation, health, welfare and wider pathways, ensuring a person-centred approach.

Working with Stay and local partners, you will build trusted relationships, conduct welfare checks, provide practical help and maintain confidential records in line with GDPR and safeguarding

Responsibilities

• Provide planned outreach to people who are rough sleeping, or at immediate risk of rough sleeping, including people identified through the Rough Sleeper Task Force.
• Build trusted, professional relationships through consistent engagement, welfare checks, practical help and a non-judgemental approach.
• Undertake outreach where people are staying, sleeping or placed, offering advice and support to prevent rough sleeping wherever possible.
• Support people who decline accommodation or other services by providing clear information, reducing immediate harm where possible and maintaining appropriate engagement.
• Identify each person’s immediate accommodation, welfare and safety needs, including risks, strengths and priorities.
• Support people to access emergency, temporary, supported or other suitable accommodation, and consider safe alternatives to rough sleeping where appropriate.
• Provide practical support with appointments, welfare benefits, identification, emergency items and other agreed actions.
• Identify whether specialist advice or referral is needed in relation to benefits, immigration, nationality status, health, mental health, substance use or other support needs.
• Advocate for people and, where appropriate, accompany them to appointments linked to agreed outcomes.
• Enable people to access KiP day services, Stay services and wider statutory, voluntary and community support.

Job description

South West Community Chaplaincy is seeking an Outreach Worker to deliver KiP’s services in Telford and Wrekin, engaging with people who are rough sleeping or at risk. You will verify, support, and link individuals to accommodation, health, welfare and wider pathways, ensuring a person-centred approach.

Working with Stay and local partners, you will build trusted relationships, conduct welfare checks, provide practical help and maintain confidential records in line with GDPR and safeguarding