Rotational Ward Clerk | Tameside and Glossop Integrated Care NHS Foundation Trust

Tameside & Glossop NHS FT; Ashton-under-Lyne; Sur place; GBP 16 000 - 21 000; Temps partiel

Avantages offerts par ce poste

NHS Pension Scheme

Flexible working

Annual leave 27–33 days

Résumé du poste

Tameside and Glossop Integrated Care NHS Foundation Trust is advertising a Rotational Ward Clerk for the Same Day Emergency Care Unit. This Band 2 role is 30 hours per week on a permanent basis, with a shift pattern across 7 days and hours typically 08:00 to 20:00.

The post involves providing a comprehensive ward reception and admin service, updating Lorenzo EPR, and supporting patients, relatives and staff as a first point of contact while working flexibly to cover essential inpatient services.

Qualifications

• Experience in ward administration and patient-facing reception duties.
• Ability to work flexibly across a 7-day shift pattern.
• Strong communication and customer service skills.

Responsabilités

• Provide comprehensive ward reception and administration services.
• Update the Trust's Lorenzo EPR accurately and in real time.
• Support patients, relatives and staff as a first point of contact.
• Work across varied hours (7am–9pm) as required.

Connaissances

Communication skills

Customer care

Engagement

Outils

Lorenzo EPR

Description du poste

Rotational Ward Clerk | Tameside and Glossop Integrated Care NHS Foundation Trust

Rotational Ward Clerk - Same Day Emergency Care Unit

Band 2 - 30 hours - Permanent - Monday to Sunday 08:00am - 20:00pm on a shift pattern

Are you a confident, and flexible person, with excellent engagement, customer care, and communication skills, who can work as part of a creative and motivated team? If you are, we would really like to hear from you!

We are looking for a highly motivated, enthusiastic and caring individual to join our Rotational Ward Clerk Team, who likes variety and is able to work flexibly, efficiently and independently to support a range of services.

The Rotational Ward Clerk role provides essential cover for the administrative roles that support our inpatient services here at Tameside Hospital; this will include; in patient Wards, Same Day Emergency Care & Early Pregnancy patient receptions, as well as general and specialist administration.

There are a variety of shift patterns between the hours of 7am and 9pm across a 7 day footprint and the successful candidate must be flexible to work across these hours/day including bank holidays etc.

The hours will predominantly be 08:00am - 20:00pm Monday to Sunday worked on a shift pattern therefore flexibility in the role is imperative.

Providing a comprehensive ward reception and administration service, the post holder will, in collaboration with other ward staff, support patients, relatives and other staff members as a first point of contact. The Ward clerk will update the Trust Electronic Patient Record (Lorenzo EPR) accurately and in real time whilst also ensuring patient case notes are available and

appropriately maintained throughout each admission.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.

This advert closes on Sunday 18 Oct 2026