Ward Clerk | East and North Hertfordshire Teaching NHS Trust

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 21,000 - 25,000; Full time

Job summary

East and North Hertfordshire NHS Trust in Stevenage is seeking a Ward Clerk to join our Ward Clerk Pool. You will undertake clerking, data entry and reception duties, ensuring smooth ward operations and accurate patient information handling.

With computer literacy and experience of Lorenzo or Ifit desirable, you will update and retrieve data across EPR systems, greet patients and relatives, liaise with doctors and secretaries, and support general administrative activities while upholding our

Qualifications

• Experience in clerical work and reception duties.
• Computer literacy with accurate data entry.
• Experience with hospital information systems is desirable.

Responsibilities

• Carry out clerking, data entry and reception duties.
• Update and maintain patient data on computer systems.
• Greet patients and relatives and liaise with doctors and secretaries.
• Support general administrative activities on the ward.

Skills

Reception duties

Data entry

Lorenzo familiarity

IFIT familiarity

Tools

Lorenzo

IFIT

Job description

Ward Clerk | East and North Hertfordshire Teaching NHS Trust

We are recruiting for a Ward Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

An exciting opportunity has arisen for an enthusiastic, reliable and committed individual to join our busy Team as a Ward Clerk as part of the Ward Clerk Pool structure.

You will be expected to carry out various clerking, some data entry and reception duties. Duties also include filing of hospital notes, meeting and greeting patients and relatives, liaising with doctors and specialty secretaries etc.

You will need to be computer literate and any previous reception duties would be an advantage. If you have experience of using Lorenzo and Ifit this would be very much desirable although full training will be provided to successful candidates on induction.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

The Ward Clerk is responsible for data entry of confidential information onto the computerised database. The data entry needs to be accurate so attention to detail is essential.

You will be responsible for the provision of a high-quality reception service by meeting and greeting visitors to the ward.

The successful candidate will also support the general running of the ward by being involved in general organisational and administrative activities.

You will update and maintain accurate complete patient data on the computer-based system (Lorenzo/Nervecentre) and medical records database (IFIT).

The post holder will enter and retrieve data from all current Trust computer systems in place (EPR, Lorenzo/Nervecentre) to acceptable data quality standards.

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

This advert closes on Thursday 5 Nov 2026