Rotational Ward Clerk

Tameside and Glossop Integrated Care NHS Foundation Trust; Tameside; On-site; GBP 25,000 - 29,000; Part time

Benefits offered by this job

Flexible working

Annual leave 27-33 days

Sick pay

NHS Pension Scheme

Eye tests

Gym discount

Bicycle loan scheme

Salary sacrifice car scheme

Employee support services

Job summary

Tameside Hospital is seeking a confident Rotational Ward Clerk to provide ward reception and administrative support. You will assist patients, relatives and staff, updating Lorenzo EPR in real time and maintaining accurate patient notes throughout admissions.

The role requires flexibility to cover 7-day shifts between 7:00 and 20:30, with enhancements for unsociable hours and bank holidays. NHS benefits include pension and health schemes.

Qualifications

• Experience in ward reception and admin support.
• Excellent engagement, customer care and communication skills.
• Ability to work flexibly across 7 days and bank holidays.
• Accurate updating of electronic patient records (Lorenzo EPR).

Responsibilities

• Provide ward reception and administration support for inpatient services.
• Update the Trust EPR (Lorenzo) in real time and maintain notes.
• Assist patients and relatives as a first point of contact.
• Work across various shifts 7:00–20:30 and on bank holidays.

Skills

Customer service

Communication skills

Flexibility

Attention to detail

Tools

Lorenzo EPR

Job description

30 Hours – Permanent Monday to Sunday 7:00am – 8:30pm (various shifts) Are you a confident, and flexible person, with excellent engagement, customer care, and communication skills, who can work as part of a creative and motivated team, We are looking for a highly motivated, enthusiastic and caring individual to join our Rotational Ward Clerk Team, who likes variety and is able to work flexibly, efficiently and independently to support a range of services. The Rotational Ward Clerk role provides essential cover for the administrative roles that support our inpatient services here at Tameside Hospital; this will include; in patient Wards, Same Day Emergency Care & Early Pregnancy patient receptions, as well as general and specialist administration. There are a variety of shift patterns between the hours of 7:00am and 8:30pm across a 7 day footprint and the successful candidate must be flexible to work across these hours/day including bank holidays etc. Unsociable hours over weekends, Bank Holidays and hours worked between 8:00pm - 6:00am will receive enhancement payments. Providing a comprehensive ward reception and administration service, the post holder will, in collaboration with other ward staff, support patients, relatives and other staff members as a first point of contact. The Ward Clerk will update the Trust Electronic Patient Record (Lorenzo EPR) accurately and in real time whilst also ensuring patient case notes are available and appropriately maintained throughout each admission. Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

Values

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

Benefits

• flexible working
• 27-33 days annual leave plus bank holidays
• sick pay
• NHS Pension Scheme
• free eye tests and health checks
• gym discount
• free bicycle loan scheme
• salary sacrifice car scheme
• support with stress, bereavement, relationships, finance, and much more

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunatelynot eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.