Ward Clerk - Maternity

Tameside and Glossop Integrated Care NHS Foundation Trust; Ashton-under-Lyne; Vor Ort; GBP 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Flexible working

NHS Pension Scheme

27-33 days annual leave plus bank hols

Sick pay

Free eye tests and health checks

Gym discount

Free bicycle loan scheme

Salary sacrifice car scheme

Zusammenfassung

The Ward Clerk role in the Maternity department at Tameside and Glossop Integrated Care NHS Foundation Trust provides essential administrative support in a busy inpatient setting. You will handle telephone queries, input data into patient information systems, and manage case notes and filing in line with policy and data protection.

You will work closely with the Midwifery and MDT teams to ensure accurate records, effective communication, and a smooth workflow within the department.

Qualifikationen

• GCSE English at grade C/4 or higher or equivalent.
• Basic knowledge of computerised systems.
• Ability to work with the public and maintain confidentiality.
• Organisational and interpersonal skills are essential.
• Experience with hospital systems is desirable.
• Ability to keep up to date with mandatory training.

Aufgaben

• Provide clerical and administrative support to the maternity inpatients department.
• Handle telephone queries and manage data input from patient information systems.
• Locate, prepare and file case notes as appropriate.
• Maintain electronic records and ensure notes are tracked on the IFIT system.
• Assist with filing, photocopying and general office duties.
• Work with the MDT to support safe, effective care and clear communication.

Kenntnisse

Organisational skills

Interpersonal skills

Ability to work with the public

Confidentiality

Communication

Team working

Attention to detail

Ausbildung

GCSE English A-C/4-9 or equivalent

Tools

Lorenzo

Jobbeschreibung

Tameside and Glossop Integrated Care NHS Foundation Trust

Ward Clerk - Maternity

The closing date is 08 November 2026

The Ward Clerk will provide an efficient and high standard of administrative and clerical support to the maternity inpatients department.

In this busy inpatient environment, you will manage telephone queries, input and access data from patient information systems, obtain, prepare, and file case notes as appropriate, and undertake general office and administrative duties including photocopying and typing. You will be required to use and maintain electronic records, demonstrate excellent communication, and work collaboratively with the Midwifery and Multi-Disciplinary team to contribute to safe and effective care.

Main duties of the job

The post holder will:

• Work within Trust policy, national and local guidelines, and within own scope of role and professional practice.
• Act in a professional and polite manner at all times.
• Answer telephone calls and deal with all staff/patient requests/enquiries in a polite and courteous manner.
• Assist in the location/retrieval of any case notes required.
• Ensure all case notes are tracked on the IFIT casenote tracking system when arriving and leaving the Department.
• File clinical records/documents into the patient casenotes as required.
• Understand and comply with the Trust's Patient Access Policy, Outpatients Operational Policy, Escalation Policy, and Data Protection Act policies.
• Demonstrate careful use of office equipment, order/maintain stock.
• Actively participate in the department and in other group meetings.
• Comply with all Trust policies and management instruction with regards to Health & Safety and Fire Prevention.
• Comply with the Trust's Confidentiality Policy the Data Protection Act.
• Escalate issues where necessary to the Registered Midwife in charge and Ward Manager.
• Undertake any other duty as requested by your supervisor / manager which is appropriate to ensure the smooth running of the department.
• Communication
• Contribute to and promote a culture of respectful and effective working relationships.
• Communicate effectively with service users, their families, members of the multi-disciplinary team (MDT) colleagues and other agencies.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.

Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include;

• flexible working
• 27-33 days annual leave plus bank holidays
• sick pay
• NHS Pension Scheme
• free eye tests and health checks
• gym discount
• free bicycle loan scheme
• salary sacrifice car scheme
• support with stress, bereavement, relationships, finance, and much more

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Person Specification

Qualifications

• GCSE English A-C/4-9 or equivalent
• Basic knowledge of computerised systems
• Ability to work with the public
• Organisational skills
• Ability to maintain confidentiality
• Interpersonal skills
• Experience with Lorenzo
• Knowledge of hospital systems
• Working in a healthcare setting

Other

• Ability to keep up to date with mandatory training
• evidence of CPD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust