Rotational Clerical Officer

Tameside Hospital; Hyde; In loco; GBP 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working

27–33 days annual leave

NHS Pension Scheme

Eye tests and health checks

Gym discount

Descrizione del lavoro

Tameside Hospital is seeking a Rotational Clerical Officer to provide full clerical support across Community Administration in Tameside & Glossop. You will be the first point of contact for patients and staff, handling enquiries in person, by phone or email, and supporting Health Care Professionals with a range of clerical duties.

The role covers 14 sites across the borough, with travel between Glossop, Hyde, Ashton, Denton and Droylsden.

Competenze

• Administration experience is essential.
• Able to deal with the general public in person, by phone or email.
• Provide full clerical support to Health Care Professional teams.

Mansioni

• Provide full clerical support to Health Care Professional teams in community clinics.
• Act as the first point of contact for community service users, in person, by phone or email.
• Cover across all locality sites and travel between sites as required to support service delivery.

Conoscenze

Customer service

Administration experience

Clerical tasks

Public interaction

Descrizione del lavoro

We are currently looking for an enthusiastic individual to join our Community Administration service to provide relief cover throughout Tameside and Glossop. This post will work across all of the localities providing full clerical support to Health Care Professional teams that are based within the community clinics. Working as part of a team, the post holder will act as the first point of contact for all community service users therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks. Community clinicscurrently operate between the hours of 8.00am and 8.00pm, Monday to Saturday. As a Rotational Clerical Officer, you will be required to cover all clinic sites dependent on service requirements. The footprint ranges from Glossop to Hyde to Ashton to Denton & Droylsden therefore being able to travel is essential.

This role will be working within the Community Administration service for Tameside and Glossop Integrated Care Organisation. The Community Administration service covers 14 sites across the Tameside & Glossop boroughs, which provide community services to local patients.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. To provide a welcoming and professional first impression for our patients/Healthcare Professionals on arrival at community clinic reception desks, whether this be front facing or via telephone, to ensure they receive an excellent customer service experience. The post holder will be the first point of contact for all community service users therefore you must be able to deal professionally with a range of enquiries, in person, by phone or by email in an efficient, polite and courteous manner. The post holder will be expected to provide full clerical support to the Health Care Professional teams based in community settings. Working within localities, you will be expected to work as part of a team but also without direct supervision to ensure the smooth running of the clinics. The post holder will be expected to provide administrative cover across all locality sites. Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded. The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.

Important Notice on Visa Sponsorship Eligibility Please note that whilst the trust does offer sponsorship this role is unfortunatelynot eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.