Room Attendant

NLS - Housekeeping; Uttlesford; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Free meals

Uniform provided

Discounts at Arora Hotels

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle to work scheme

Merlin Entertainments discounts

Taste card

Life assurance scheme

Employee assistance programme

Job summary

Novotel London Stansted is a stylish hotel, a short shuttle ride from the airport, with 250 bedrooms and a four‑star rating. It offers an all‑day dining restaurant, cafe and bar, plus eight meeting rooms for up to 250 guests, fitness facilities and ample employee parking.

Room Attendants maintain the highest cleanliness standards in bedrooms and bathrooms, contributing to comfortable stays for guests. You will present rooms well and engage with guests to foster loyalty and memorable experiences.

Qualifications

• Providing high quality service is essential.
• Strong attention to detail and remain calm under pressure.
• Value being part of a team and supporting colleagues.
• Approachable, positive and proactive manner.

Responsibilities

• Cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing and dusting.
• Engage with guests to promote guest loyalty and memorable experiences.
• Ensure guests experience high levels of comfort and quality.

Job description

Salary – from £23,920 to £26,520
Staff accommodation from £338 per person per month

Holiday – 28 days holiday, enhanced after 5 years of service.

But there's more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Novotel London Stansted is a stylish hotel, just a short shuttle ride from the airport. It features 250 bedrooms and offers a great all-day dining restaurant, café and bar. Our four-star hotel includes eight meeting rooms that can comfortably accommodate up to 250 guests. It also provides fitness facilities and ample parking for both guests and employees.

A bit about what you will do...

Room Attendants in our team maintain the highest standards of cleanliness of our hotel bedrooms and bathrooms. They are instrumental in creating a comfortable stay for each of our guests.

• Making sure all guest rooms look well-presented by performing cleaning duties, including cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting.
• Engage with guests to promote guest loyalty and memorable experiences.
• Ensure our guests experience our excellent levels of comfort and quality.

More about you...

• Providing high quality service comes naturally to you.
• Strong attention to detail and remain calm under pressure.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.