Housekeeping Supervisor (staff accommodation available) - NOVST-Housekeeping

Novotel Stansted - Arora Group; Bentfield; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty.

Uniform offered and dry cleaned.

Discounted employee friends & family

Food and beverage discounts.

Christmas gifts and employee parties.

Introduce a friend scheme.

Cycle 2 work scheme.

UK attraction discounts @ Merlin Enter

Taste card.

Life assurance scheme.

Wage stream.

Employee assistance programme.

Arora star employee recognition.

Long service recognition award.

Job summary

Novotel London Stansted is seeking a Housekeeping Supervisor to maintain high cleanliness standards across bedrooms and bathrooms. You will lead and mentor a team, coach attendants, and coordinate spring cleans to ensure rooms present perfectly for guests.

Ideal candidates bring 4-star hotel experience or a strong track record in similar roles, with a calm, proactive, and team-focused approach. Join a growing brand offering progression and employee recognition.

Qualifications

• Provides high-quality service with a calm and positive attitude.
• Experience in a 4-star hotel is a real advantage.
• Strong attention to detail and teamwork are essential.

Responsibilities

• Maintain the highest standards of cleanliness of bedrooms and bathrooms.
• Ensure rooms look well-presented by performing room checks.
• Clean rooms when necessary, setting standards for the housekeeping team.
• Coach, guide and mentor room attendants daily.
• Coordinate spring cleaning schedules of bedrooms and corridors.
• Maintain correct stock levels in housekeeping stores and ensure proper storage.
• Engage with guests to promote guest loyalty and memorable experiences.

Skills

Attention to detail

Leadership

People management

Customer service

Job description

Staff accommodation available from £338 per month per person Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Novotel London Stansted is a stylish hotel, just a short shuttle ride from the airport. It features 250 bedrooms and offers a great all-day dining restaurant, café and bar. Our four-star hotel includes eight meeting rooms that can comfortably accommodate up to 250 guests. It also provides fitness facilities and ample parking for both guests and employees.

A bit about what you will do...

Housekeeping supervisors in our team maintain the highest standards of cleanliness of our hotel bedrooms and bathrooms. They are instrumental in creating a memorable stay for each of our guests.

Making sure all guest rooms look well-presented by performing room checks ensuring they have been cleaned to our excellent standards.

Clean rooms when necessary, setting the standards for the housekeeping team.

Coach, guide and mentor the room attendants daily.

Co-ordinate spring cleaning schedules of bedrooms and corridors.

Maintain correct stock levels in housekeeping stores and check that it is stored properly.

Engage with guests to promote guest loyalty and memorable experiences.

More about you...

Providing high quality service comes naturally to you. Strong attention to detail and remaining calm under pressure. You value being part of a team and supporting your colleagues. Most of all, you will have an approachable, positive, and proactive manner.

4-star hotel experience in a similar role a real advantage.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.