Room Attendant

Hyatt Hotels Corporation; Liverpool; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Headspace membership

Discounted hotel stays

Career development

Employee discount on F&B

Job summary

Hyatt Hotels Corporation is seeking a meticulous Room Attendant to ensure guests enjoy a pristine, welcoming environment across our properties. The role emphasizes attention to detail, timely room turnover, and respectful guest interactions.

The ideal candidate will be highly organized, proactive, and able to maintain Hyatt hygiene standards while collaborating with housekeeping teams to create an exceptional guest experience.

Qualifications

• Demonstrates a patient, guest-focused approach and a neat, professional appearance.
• Able to work quickly and accurately to maintain room standards.
• Strong communication and teamwork to support hotel operations.

Responsibilities

• Handle daily task list and complete all rooms during shift.
• Read and sign housekeeping handover book for daily requirements.
• Greet guests by name and ensure rooms are serviced to Hyatt standards.
• Maintain guest privacy and secure rooms during service.
• Sort and manage linen and dispose of waste per policy.
• Use cleaning products in line with COSHH guidelines.
• Follow all special cleaning instructions issued by management.

Skills

Attention to detail

Customer service

Proactive

Organized

Tools

COSHH procedures

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Duties and responsibilities related to the Room Attendant role

• To be responsible for the daily task list and ensuring all rooms/tasks are completed at the end of the shift.
• To read and sign the housekeeping handover book noting any special requirements for the day ahead.
• To ensure that the guest is always addressed by their correct name / title.
• To ensure that guest doors are closed during service (with the “Rooms Being Serviced” card on the door handle) and that doors are locked on leaving the room.
• To be able to complete the cleaning and checking of all allocated rooms daily within the shift (both occupied and departure). To ensure that all guest bedrooms, bathrooms and associated areas are serviced and maintained to the standard of hygiene and cleanliness specified by the established policy and procedure.
• To remove food trays, trolleys, dead flowers and old fruit from guest rooms and place in the Room Service Areas, keeping the corridors free from debris at all times.
• To ensure that the guests’ personal property and guest requests are dealt with in an efficient and correct manner.
• To ensure that guests’ clothing is folded and placed neatly but not removed from the areas.
• To replace all guest supplies and stationary when necessary and to the correct standard.
• To sort and separate linen according to type and dispose of it in the correct manner according to the established policy and procedure.
• To ensure that any damaged or badly stained linen is reported to the Housekeeping Shift Leader and disposed of according to procedure.
• To dispose of all rubbish following the correct procedure, leaving the corridor free from debris at all times.
• To use all cleaning products and materials correctly and with care following the established COSHH procedures.
• To complete and follow up on any Special cleaning instruction as given by The Housekeeping Management.

About You

You take pride in creating a welcoming, comfortable, and impeccably clean environment for every guest. With strong attention to detail and a proactive approach, you ensure that rooms are presented to the highest standards at all times. Highly organised and efficient, you manage your tasks with care while maintaining a warm, guest‑focused attitude. Your reliability, positive energy, and commitment to consistency make you a valued member of the housekeeping team, contributing to a smooth operation and an exceptional guest experience.

Benefits of the Room Attendant role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

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