Room Attendant

RBH Hospitality Management Ltd; Lancashire; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discounted room rates for you and your

Birthday day off

Enhanced maternity/adoption/shared par

Course sponsorship

Refer a Friend £250 referral bonus

Flexible working

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management Ltd. invites applications for a Room Attendant at The Holiday Inn Blackpool. You will be responsible for keeping guest rooms and public areas spotless, replenishing amenities, and delivering a welcoming guest experience in a busy hotel environment.

Join a dynamic team in Blackpool with benefits and opportunities to grow within a modern hotel. The role emphasizes teamwork, attention to detail, and exceptional guest service.

Qualifications

• A keen eye for detail and a commitment to high cleanliness standards.
• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.

Responsibilities

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

Skills

Attention to detail

Positive attitude

Communication skills

Team player

Job description

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

Start your next chapter at The Holiday Inn® Blackpool.

A modern and stylish hotel in the heart of Blackpool, just moments from the seafront, Winter Gardens and town centre. With 144 contemporary bedrooms, a vibrant Starbucks® Coffee Shop, Platform 9 Bar & Kitchen, and a 24-hour fitness suite, this is more than a hotel, it’s a place where energy, personality and teamwork come together.

Join a team delivering memorable experiences in a fast-paced, dynamic environment, where no two days are the same. Whether welcoming guests, crafting locally inspired cocktails, or creating standout dining experiences, you’ll play a key role in shaping moments that matter.

If you’re passionate about hospitality, thrive in a vibrant setting, and want to grow your career in one of Blackpool’s newest hotels, we’d love to welcome you.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Stream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A ROOM ATTENDANT AT THE HOLIDAY INN BLACKPOOL

What you'll be doing...

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

WHAT WE NEED FROM YOU

• A keen eye for detail and a commitment to high cleanliness standards.
• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who’s flexible and willing to help wherever needed to keep things running smoothly.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.