Room Attendant

PPHE Hotel Group; Greater London; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

30 days holiday

Hotel discounts

Free meals

Staff events

Employee assistance program

Ride to work scheme

Employee discounts

Job summary

PPHE Hotel Group seeks a Room Attendant at Park Plaza County Hall London to clean guest rooms to a high standard and maintain pristine public areas. You will be trained to meet quality targets and receive training and support to succeed.

The role offers hourly pay from £12.71 to £15.02 with productivity bonuses, 30 days holiday, staff discounts on hotel stays, meals, and wellbeing benefits. Training and career development are encouraged within a supportive team.

Qualifications

• Clean to a high standard and take pride in appearance.
• Able to multi-task in a fast-paced environment.
• Customer-focused with a courteous and professional attitude.

Responsibilities

• Clean guest rooms to a high standard.
• Listen to guests and team members to adapt to needs.
• Maintain a tidy public area and back-of-house spaces where required.

Skills

Cleaning

Attention to detail

Multi-tasking

Job description

Location: Park Plaza County Hall London, United Kingdom

Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will give you the training and support to succeed.

As a Room Attendant, you will receive:

• Salary: From £12.71 per hour, rising to £14.02when productivity targets are met. Earn up to £15.02 per hour when you are trained to check your own rooms.


• Additional productivity bonus: Earn £10 for every room cleaned above your daily target.


• 30 days of holiday per year – including bank holidays, increasing withyears of service


• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)


• 50% F&B discount at our restaurants and bars (for your whole party)


• Two free meals per day - including days off if you wish to come in


• Access to 40% of your pay before payday through Wagestream


• Recommend a Friend scheme - £750


• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.


• Vitality at work scheme with great gym discounts & more


• Ride to Work Scheme & free local cycling lessons


• Travel season ticket loans *


• 24/7 access to our Employee Assistance Programme


• Rotas published at least two weeks in advance (if applicable)


• Departmental productivity and service incentive schemes *


• Uniforms provided (if applicable) & free dry cleaning


• Annual Staff parties and events

The ideal candidate for the Room Attendant will:

• Be responsible for cleaning our guests’ rooms at a high standard.


• Have a passion for cleanliness and an eye for detail.


• Have the ability to work and multi-task in a fast-paced environment.


• Listen to the needs of guests and other team members and adapt to meet them.


• Have a courteous and professional attitude with guests and team members.


• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.