Room Attendant Open Day

Park Plaza; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Productivity bonus

Meal benefits

Holiday allowance

Hotel discounts

Referral bonus

Wellbeing programme

Ride to Work

Uniform cleaning included

Job summary

Park Plaza is seeking a Room Attendant to maintain the highest standards of cleanliness, presentation and service for guests in our city-centre hotel.

You will receive training and support to grow your career, with an hourly rate starting at £12.71 and rising to £14.02, potentially £15.02 for trained rooms, plus a productivity bonus and extensive benefits.

Qualifications

• Experience in housekeeping or cleaning, ideally within a hotel environment.
• Strong attention to detail and maintain high cleanliness standards.
• Organised and able to work efficiently in a fast-paced environment.
• Reliable, flexible and guest-focused service.
• Full Right to Work in the UK.

Responsibilities

• Clean and service guest rooms to the highest standards, ready on time.
• Replenish linen, towels and guest amenities while stocking the trolley.
• Respond promptly to guest requests and coordinate with other departments.
• Report maintenance issues, lost property and safety concerns.
• Handle guests' belongings with care and professionalism.
• Use cleaning equipment and chemicals safely while maintaining high cleanliness.

Skills

Attention to detail

Organised

Communication

Reliability

Flexibility

Guest service

Right to work

Job description

Join us as a Room Attendant and help create a welcoming and comfortable stay for every guest by maintaining the highest standards of cleanliness, presentation and service at Park Plaza. We will provide the training, guidance and support you need to grow and succeed in your career.

Park Plaza is an upper upscale, contemporary hotel brand where modern city-centre hotels and authentic service come together to create memorable moments.

Your Benefits

• Salary: From £12.71 per hour, rising to £14.02 per hour when productivity targets are met. Earn up to £15.02 per hour when trained to check your own rooms.
• Additional productivity bonus: Earn £10 for every room cleaned above your daily target.
• Start with 30 days holiday per year (pro-rata) - incl. bank holidays
• Two free meals per day
• Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends.
• Recommend a friend bonus - up to £750
• Vitality at work - health & wellbeing platform, incl. great gym discounts.
• 24/7 access to our Employee Assistance Programme
• Ride to Work Scheme
• BenefitHub - Discounted prices at hundreds of major retailers
• Free uniform dry cleaning
• Rotas published at least two weeks in advance (if applicable)
• Extensive career development programmes
• And more...

Key Responsibilities As Our Room Attendant

• Clean and service guest rooms to the highest standards, ensuring they are ready on time and meet brand expectations.
• Replenish linen, towels and guest amenities while maintaining a clean, organised and well-stocked housekeeping trolley.
• Respond promptly to guest requests and work closely with other departments to deliver excellent service.
• Report maintenance issues, lost property and safety concerns in line with hotel procedures.
• Handle guests' belongings with care and professionalism while following all housekeeping standards and procedures.
• Use cleaning equipment and chemicals safely while maintaining the highest standards of cleanliness, hygiene and presentation.

About You

• We are looking for a Room Attendant who takes pride in creating exceptional guest experiences and will:
• Have previous housekeeping or cleaning experience, ideally within a hotel environment, although full training will be provided.
• Have strong attention to detail and take pride in maintaining high cleanliness standards.
• Be organised and able to work efficiently in a fast-paced environment.
• Have a positive, guest-focused approach and communicate confidently with guests and colleagues.
• Be reliable, flexible and committed to delivering excellent service while sharing our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care.
• Full Right to Work in the UK required

At Park Plaza, individuality is valued, development is encouraged and authentic service comes naturally.

We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background.

Park Plaza. Be part of it.