Room Attendant

The Balmoral; City of Edinburgh; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Discounted hotel rates

Learning and development

Meals on duty

Laundry of uniforms

Social activities

Recognition programs

Occupational Pension Scheme

50% discount on food and beverages

25% discount on Spa Treatments

20% discount on Health Spa products

Cycle to Work Scheme

Local retailer discounts

Employee Assistance Programme

Job summary

The Balmoral in Edinburgh is seeking a dedicated Part-Time Room Attendant to uphold our Balmoral standard. You will clean allocated guest bedrooms and public areas and ensure immaculate preparation to pamper guests from the moment they enter their room.

Join the housekeeping team and contribute to a high level of comfort at a iconic hotel. The role offers flexible shifts, 24 hours, with a salary of £20,224 gross per year plus discretionary service charge, plus staff perks including hotel

Qualifications

• Enthusiasm for hospitality and guest service.

Responsibilities

• Clean and service allocated Guest Bedrooms and Public areas to Balmoral Standard.
• Ensure immaculate preparation of our bedrooms for guests.
• Join housekeeping to maintain high comfort and quality for guests.
• Ensure guests feel pampered from room entry.
• Contribute as a valued member of the housekeeping team.

Skills

Positive personality

Communication skills

Attention to detail

Team support

High standards

Guest needs insight

Friendly attitude

Reliability

Team spirit

Issue resolution

Learning enthusiasm

Job description

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:

• Clean and service the allocated Guest Bedrooms and Public areas to the required Balmoral Standard

• Be responsible for the immaculate preparation of our beautiful bedrooms

• Join the dedicated housekeeping department to ensure our guests experience the high level of comfort and the quality they expect from the Rocco Forte name

• Ensure that they feel pampered from the moment they step into their room

• Take pride in their work both when working independently and as a valuable member of the housekeeping team

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.

We are looking for team members who bring:

• Positive personality

• Excellent communication and interpersonal skills

• Strong attention to detail and good work ethic

• Support to the housekeeping team

• High personal and professional standards

• Strong instincts for understanding and fulfilling the needs of guests

• A friendly and professional attitude toward guests and colleagues

• Reliability and dedication to our team

• Team spirit and trustworthiness

• Pride to resolve guest and workplace issues

• Enthusiasm for learning

We offer various shifts that can fityour lifestyle, whether you prefer daytime hours or evenings. This will help you to balance your work and personal life.

This role is part-time - 24 hours.

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels

• Extensive learning and development opportunities

• Meals on duty, laundry of uniforms

• Social activities and events

• Recognition programs

• Annual awards

• Occupational Pension Scheme

• 50% discount on food and beverages

• 25% discount on Spa Treatments

• 20% discount on Health Spa products

• Cycle to Work Scheme

• Local Retailer Discounts

• Employee Assistance Programme

• Cycle to Work

The salary of a Part-Time Room Attendant is £20,224 gross per annum (the expected package will be the salary plus the discretionary service charge)

Ready to take the next step in your career? to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment, and desire of team members to delight guests and serve one another.