Rooftop Bar Host – Prime Guest Experience & Reservations

Riggs D.C; Greater London; Híbrido; GBP 17.000 - 19.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free meals on duty

Staff discounts

Career development

Event & staff parties

Descripción de la vacante

Sea Containers London on the South Bank is seeking a confident Host/Hostess for a part-time role atop the 12th Knot rooftop. You will welcome guests, manage reservations, and coordinate with teams to ensure a seamless dining experience with exceptional service.

The ideal candidate thrives in a fast-paced setting, loves engaging with people, and takes pride in delivering memorable guest experiences at a premier London venue.

Formación

• Experience in hospitality or customer-facing roles.
• Strong communication and interpersonal skills.
• Ability to deliver warm, attentive service in a fast-paced setting.

Responsabilidades

• Create a warm, friendly and professional first impression for every guest.
• Manage reservations and seating using OpenTable and Micros.
• Build genuine connections with guests, recognising regulars and enhancing their experience.
• Anticipate guest needs and ensure a smooth visit from arrival to departure.
• Communicate effectively with restaurant, kitchen and management teams regarding dietary requests.
• Maintain overview of dining room to ensure efficient service flow.
• Handle phone and in-person enquiries with confidence and professionalism.

Conocimientos

Customer service

Communication

Guest relations

Herramientas

OpenTable

Micros

Descripción del empleo

Sea Containers London on the South Bank is seeking a confident Host/Hostess for a part-time role atop the 12th Knot rooftop. You will welcome guests, manage reservations, and coordinate with teams to ensure a seamless dining experience with exceptional service.

The ideal candidate thrives in a fast-paced setting, loves engaging with people, and takes pride in delivering memorable guest experiences at a premier London venue.