Guest Experience Host & Server

Upmarket Leisure Ltd; Greater London; On-site; GBP 18,000 - 25,000; Full time

Job summary

Upmarket Leisure Ltd in London is seeking a friendly hospitality professional to warmly welcome guests, manage seating and provide efficient table service. You will take food and beverage orders, respond to guest requests, and help maintain a welcoming atmosphere while working closely with the wider team.

Entry level role with full-time hours. Prior hospitality experience and strong communication skills are desirable to join a team committed to excellent guest experiences.

Qualifications

• No formal qualifications are specified, but a friendly and professional demeanor is expected.
• Excellent verbal and written communication skills are desirable.
• Experience in hospitality or customer-facing roles is beneficial.

Responsibilities

• Greet guests warmly and manage seating arrangements.
• Take food and beverage orders and relay them to the service team.
• Provide efficient table service and attend to guest requests promptly.
• Maintain a welcoming atmosphere and ensure guest comfort.
• Collaborate with the wider team to support smooth service.

Skills

Communication

Guest service

Customer empathy

Job description

Upmarket Leisure Ltd in London is seeking a friendly hospitality professional to warmly welcome guests, manage seating and provide efficient table service. You will take food and beverage orders, respond to guest requests, and help maintain a welcoming atmosphere while working closely with the wider team.

Entry level role with full-time hours. Prior hospitality experience and strong communication skills are desirable to join a team committed to excellent guest experiences.