Romanian-Speaking IT Helpdesk Advisor | Training & Growth

Interaction Recruitment PLC; Peterborough; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Full training and ongoing support

Career progression opportunities

Weekly pay

Overtime paid at time and a half

Job summary

Interaction Recruitment PLC is partnering with a specialist IT company in Peterborough to recruit a Romanian Speaking Service Desk Adviser. The role involves first-line IT support for Romanian-speaking customers, with full training provided, and a temporary to permanent contract.

You will work 37.5 hours per week between 7am and 7pm, with a competitive hourly rate and weekly pay. Ideal candidates will be fluent in Romanian and English, have strong communication skills, and enjoy a fast-paced

Qualifications

• Fluency in Romanian and English is required.
• Excellent communication and customer service skills are essential.
• Comfortable using a computer and handling emails and calls.

Responsibilities

• Provide first-line IT support via phone and email to Romanian-speaking customers.
• Log and update support tickets accurately.
• Offer basic troubleshooting and resolve common issues.
• Escalate complex problems to the appropriate team and maintain clear records.

Skills

Romanian language

English language

Customer service

IT literacy

Job description

Interaction Recruitment PLC is partnering with a specialist IT company in Peterborough to recruit a Romanian Speaking Service Desk Adviser. The role involves first-line IT support for Romanian-speaking customers, with full training provided, and a temporary to permanent contract.

You will work 37.5 hours per week between 7am and 7pm, with a competitive hourly rate and weekly pay. Ideal candidates will be fluent in Romanian and English, have strong communication skills, and enjoy a fast-paced