Robotics Maintenance Engineer

JD.COM; Bedford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading technology company in the UK is seeking a qualified technician to provide on-site technical services for various robots, including drones and robotic appliances. The ideal candidate will have post-sales or maintenance experience in Europe and a relevant degree in Electronic Engineering or Robotics. Responsibilities include inspecting equipment, performing repairs, and collaborating with international partners. Proficiency in English is essential, while knowledge of safety regulations is preferred.

Qualifications

• 3+ years of maintenance experience with 3C products or related equipment.
• Solid understanding of electrical safety and regulations.
• Ability to adapt to dynamic field environments.

Responsibilities

• Inspect and maintain various robots including drones and robotic appliances.
• Perform equipment testing and minor repairs.
• Collaborate with multinational partners for remote diagnostics.

Skills

Post-sales or maintenance experience

Customer-facing skills

Basic programming and debugging

Hands-on skills with electromechanical structures

Proficient in English

Education

Degree in Electronic Engineering/Robotics

Job description

Job Responsibilities:

1. Responsible for the inspection, maintenance, and on‑site technical services of various robots (e.g., drones, robotic dogs/humanoid robots, robotic vacuum cleaners, etc.).
2. Perform equipment testing, minor repairs, major repairs, and troubleshooting according to work orders, including functional testing, appearance inspection, module replacement, disassembly and assembly of structural components, etc.
3. Carry out standardized operations based on manufacturer maintenance manuals, SOPs, and training materials, continuously learn through certification programs, and be willing to provide training within the team.
4. Collaborate with multinational brand partners to conduct remote diagnostics, report on‑site issues, and participate in optimizing maintenance standards.
5. Maintain a strong awareness of electrical safety; operate in high‑safety environments such as those with >100Wh lithium batteries; strictly adhere to fire prevention, explosion prevention, electrostatic discharge prevention, charging/discharging, and disposal procedures; comply with local fire regulations and assist in facility fire inspections and corrective actions.
6. Assist in organizing maintenance records and work order documentation to ensure data accuracy and traceability.

Job Requirement:

1. Possess post‑sales or maintenance experience in Europe with 3C products, drones, robots, AGVs, robotic arms, electric vehicles, or related equipment. A university degree in Electronic Engineering/Robotics is preferred, along with relevant electrical certifications (e.g., NEC 1010, City & Guilds 2768).
2. Strong customer‑facing skills and on‑site technical service capabilities; able to adapt to dynamic field environments across different countries and independently perform mobile on‑site support.
3. Capable of basic programming and debugging (e.g., parameter adjustments, firmware updates, log analysis).
4. Hands‑on skills with a solid understanding of electromechanical structures and modular repair methods.
5. Proficient in English communication to collaborate with headquarters engineers for complex troubleshooting; preference given to local employees who also speak Chinese.
6. Highly sensitive to safety regulations, with strict adherence to standards for lithium batteries, high voltage, electrical safety, and fire prevention.
7. Hold a valid driver’s license with a clean driving record.