Mako Robotic Orthopedic Support Specialist

Stryker; United Kingdom; On-site; GBP 41,000 - 68,000; Full time

Job summary

Stryker in the United Kingdom is seeking a Product Support Specialist - Manual & Robotic to grow the Joint Replacement business by promoting hip and knee products to orthopaedic surgeons and hospital staff. You will provide clinical product support before, during, and after robotic procedures, with emphasis on Mako systems and solid team collaboration.

The role includes training surgeons, preparing pre-operative plans, troubleshooting, and partnering with field service to ensure smooth

Qualifications

• Experience in orthopaedic sales or clinical support.
• Strong communication and negotiation skills.
• Familiarity with Mako robotic procedures preferred.
• Ability to train surgeons and staff.
• Willingness to travel across the United Kingdom.

Responsibilities

• Serve as front-line clinical and technical support to surgeons and hospital staff during surgical procedures.
• Train and guide surgeons and hospital staff in the use of Stryker's Mako robot including set-up, breakdown and intra-operative activities.
• Use software to prepare pre-operative CT scans and assist with implant planning, sizing and positioning.
• Troubleshoot and solve technical issues related to the robot and coordinate with Field Service for maintenance.
• Communicate effectively with customers to ensure safe, robust solutions and maintain relationships with key stakeholders.

Skills

Clinical support

Sales & communication

Orthopaedics knowledge

Robot-assisted surgeries

Travel willingness

Training & guidance

English proficiency

Customer relationship

Job description

Stryker in the United Kingdom is seeking a Product Support Specialist - Manual & Robotic to grow the Joint Replacement business by promoting hip and knee products to orthopaedic surgeons and hospital staff. You will provide clinical product support before, during, and after robotic procedures, with emphasis on Mako systems and solid team collaboration.

The role includes training surgeons, preparing pre-operative plans, troubleshooting, and partnering with field service to ensure smooth