Road Freight Operations Account Manager

WR Logistics; Manchester; Hybrid; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Hybrid work

KPI incentives

Employee-owned company

Job summary

WR Logistics in the United Kingdom is seeking a Road Freight Operations Coordinator to oversee the full lifecycle of road freight moves, from quotation through delivery, in a busy, commercially focused team. The role is hands-on, requiring energy, ownership, and strong relationship skills within a growing employee-owned freight group. The position offers hybrid working, Monday–Friday hours, and KPI-based incentives.

Qualifications

• Genuine road freight forwarding experience.
• Experience across both imports and exports.
• Knowledge of groupage, LTL and FTL.
• Experience with subcontracting and carrier management.
• Experience preparing road freight quotations.
• Ability to monitor shipments and track progress.
• Familiarity with customs and cross-border movements.
• Experience in end-to-end freight forwarding operations.

Responsibilities

• Manage import and export road freight shipments from quotation through to delivery.
• Arrange and coordinate groupage, LTL and FTL movements.
• Work with subcontractors and transport partners to secure the right solutions.
• Monitor shipments and proactively resolve issues or delays.
• Liaise with customers, suppliers and internal teams throughout the shipment lifecycle.
• Prepare quotations and identify commercially viable solutions.

Skills

Road freight experience

Imports & exports

End-to-end operations

Quotations

Shipment monitoring

Groupage/LTL/FTL

Carrier management

Cross-border moves

Job description

Road Freight Operations Coordinator

Salary: 27,000- 35,000 + Financial KPI Incentives
Location: Wythenshawe
Working hours: Monday to Friday, 8:30am-5:00pm
Working pattern: Hybrid - 2 days from home once fully trained

Are you a road freight operator who enjoys being involved in the whole shipment, rather than just one part of the process?

We're working with an award-winning, employee-owned freight forwarding group that is continuing to grow its road freight operation.

They're looking for an experienced Road Freight Operator / Road Freight Coordinator who understands the full shipment lifecycle - from initial quotation through to final delivery - and enjoys working in a busy, commercially focused environment.

This is a hands-on role within a growing team, so it would suit someone who is energetic, commercially aware and enjoys taking ownership rather than simply processing shipments.

What will you be doing?

You'll take responsibility for the full operational lifecycle of road freight movements, including:

• Managing import and export road freight shipments from quotation through to delivery


• Arranging and coordinating groupage, LTL and FTL movements


• Working with subcontractors and transport partners to secure the right solutions


• Monitoring shipments and proactively dealing with any issues or delays


• Liaising with customers, suppliers and internal teams throughout the shipment lifecycle


• Preparing quotations and identifying commercially viable solutions

What are we looking for?

The key requirement is genuine road freight forwarding experience.

Ideally, you'll have experience across both imports and exports, with a good understanding of:

• Groupage / LTL / FTL


• Subcontracting and carrier management


• Road freight quotations


• Shipment monitoring and tracking


• Customs and cross-border movements


• End-to-end freight forwarding operations

What's on offer?

You’ll be joining an employee-owned freight forwarding group, giving you the opportunity to develop your career within an established business that is continuing to grow.

The salary is 27,000- 33,000, with flexibility up to 35,000 for the right experience.

There is also a financial KPI incentive scheme available, providing an additional opportunity to earn on top of your basic salary when certain performance targets are achieved.

The incentives are an added benefit rather than a requirement to be successful in the role - they're there to reward strong performance and give you the opportunity to increase your earnings.