Road Freight Key Account Manager

WR Logistics; Eccles; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Bonus

25 days holiday

Employee benefits

Modern office

Career development

Mon-Fri schedule

Job summary

WR Logistics in Manchester is seeking a confident Road Freight Account Manager to grow and manage key customer relationships. The role blends frontline account management with close collaboration with operations to deliver a reliable service and to own accounts, while identifying opportunities to expand business.

Based in a modern Manchester office, the position is Monday–Friday, 8:30am–5:00pm, offering £30,000–£35,000 plus bonus, 25 days holiday, and a clear path to develop within a growing

Qualifications

• Experience in road freight account management, customer service or operations.
• Strong communication and relationship-building skills.
• Commercial awareness and ability to discuss rates and quotations.
• Organised and proactive in managing a busy workload.

Responsibilities

• Acting as the main point of contact for your customer accounts
• Building relationships and identifying opportunities to grow existing business
• Preparing quotations and following up on customer enquiries
• Liaising with operations, overseas partners and transport providers
• Monitoring service performance and resolving customer queries
• Keeping customers informed and ensuring their requirements are understood
• Maintaining accurate account records and pricing information

Job description

Road Freight Account Manager

Manchester | £30,000-£35,000 + bonus

Monday to Friday, 8:30am to 5:00pm

Join a growing global freight forwarding company where you can build strong customer relationships, develop your commercial skills and grow your career alongside the business.

Based in a modern Manchester office, you'll combine the reach of an international company with the opportunity to make a visible contribution to your team. This is an excellent move for someone who enjoys the customer side of road freight and wants more ownership of their accounts.

With continued growth and opportunities to learn, there's plenty of scope to broaden your experience and take your career forward.

What's on offer

• Salary of £30,000-£35,000, depending on experience
• Bonus
• 25 days' holiday
• Employee benefits package
• Modern office environment
• Opportunities to develop within a growing global business
• Monday to Friday, 8:30am to 5:00pm

The role

You'll manage relationships with road freight customers, understand their requirements and work closely with operations to deliver a reliable service.

Your responsibilities will include:

• Acting as the main point of contact for your customer accounts
• Building relationships and identifying opportunities to grow existing business
• Preparing quotations and following up on customer enquiries
• Liaising with operations, overseas partners and transport providers
• Monitoring service performance and resolving customer queries
• Keeping customers informed and ensuring their requirements are understood
• Maintaining accurate account records and pricing information

About you

• Experience in road freight account management, customer service or operations
• A good understanding of road freight services and customer requirements
• Strong communication and relationship-building skills
• Commercial awareness and confidence discussing rates and quotations
• An organised, proactive approach to managing a busy workload

If you're ready to bring your road freight experience into a customer-focused role with room to develop.