Rigging Coordinator — Fast-Paced Event Delivery (Contract)

Excel London; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job description

Join one of Europe’s leading event destinations and be part of delivering world‑class experiences at Excel London.

We’re looking for a Rigging Coordinator to join our team on a 12–14 month fixed‑term contract (maternity cover). This is a fantastic opportunity to work in a fast‑paced, high‑volume events environment, supporting the delivery of rigging services across exhibitions, live events, and immersive experiences.

About the role

You’ll play a key role in supporting the rigging function, acting as a central point of contact for enquiries, managing quotes, and providing administrative support to ensure a seamless customer experience.

• Managing the rigging inbox and responding to customer enquiries
• Preparing quotes and ensuring accurate data entry
• Supporting the team with administration (POs, supplier queries, invoicing)
• Building strong relationships with organisers, exhibitors, and suppliers
• Delivering excellent customer service across phone, email, and live chat

We’re looking for someone who:

• Has strong organisational skills and exceptional attention to detail
• Thrives in a fast‑paced, multi‑project environment
• Has experience in customer service and/or administrative roles
• Is confident using databases and Microsoft Office
• Is a clear communicator and a collaborative team player

Why join Excel London?

At Excel, we host over 400 events and welcome 4 million visitors every year. As part of our exciting growth phase—including major venue expansion and the launch of Immerse LDN—you’ll be joining a business that is shaping the future of events.

Guided by our values of Excellence, Passion, Impact, and Character, we put our people at the heart of everything we do.