RF Field Applications Engineer (Remote/UK Travel)

Motorola Solutions; Cambridge; Hybrid; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Salary + bonus

Holiday entitlement 25 days

Pension scheme

Employee stock plan

Life assurance

Parental leave

Learning opportunities

Wellbeing support

Discount scheme

Job summary

Motorola Solutions UK, CRFS Field Application Engineering team in Cambridge, seeks a Field Engineer with strong RF systems experience and networking knowledge. You will engage with customers from discovery through capability delivery and support.

You will provide technical support to Sales and customers, travel within the UK and overseas, uphold Health and Safety and CRFS quality standards, and contribute to demonstrations and events.

Qualifications

• Degree or similar technical education.
• Demonstrable qualifications and experience of RF systems and the RF Spectrum.
• Proven understanding of networking principles and tools.
• Proven Field Engineering experience.
• Proven Training Delivery Experience.
• Willing and able to travel regularly both within the UK and overseas.

Responsibilities

• Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale).
• Provision of technical support directly to customers/end-users where required.
• Regular proactive engagement with Sales staff to support sales objectives.
• Ensuring Health and Safety requirements for all activities are met.
• Ensuring all activities are carried out in accordance with the CRFS Quality Management System.
• Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives.
• Ensuring Customer Training materials are updated and maintained to the required standards.
• Ensuring Customer Training is delivered competently.
• Ensuring the provision of first-line customer support where required.
• Ensuring currency through regular engagement with CRFS technical staff.
• Responsible for successful technical delivery of external demonstrations, events etc.
• Reporting directly to the CRFS Customer Experience Manager.

Skills

RF systems knowledge

Networking principles

Field engineering experience

Training delivery experience

Customer-facing experience

Verbal and written communication

Travel readiness

Education

Degree or technical education

Tools

RF testing tools

Job description

Motorola Solutions UK, CRFS Field Application Engineering team in Cambridge, seeks a Field Engineer with strong RF systems experience and networking knowledge. You will engage with customers from discovery through capability delivery and support.

You will provide technical support to Sales and customers, travel within the UK and overseas, uphold Health and Safety and CRFS quality standards, and contribute to demonstrations and events.