RF-2610-16 - Cleaning Operative

Mount Charles; Craigavon; Remote; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Annual leave (pro rata)

Pension scheme

Employee wellbeing programme

Financial education service

Company events

Job summary

The Mount Charles Group is recruiting a Cleaning Operative to join our team at Hyster, Craigavon. The role involves assisting in food and beverage preparation, service and sales, while upholding the highest standards of customer service and cleanliness.

You will work as part of a team to ensure timely service and maintain hygiene standards in line with HACCP and company policies. We offer pro-rata annual leave, pension and wellbeing support, with opportunities to grow within a family-oriented

Qualifications

• Basic food hygiene certificate required.
• Demonstrable passion for providing good customer service.
• Excellent communication skills and ability to upsell where possible.

Responsibilities

• Assist in preparation, service and sales of all food and beverages for the unit.
• Prepare service counter with correct containers and utensils.
• Provide high level of customer service to all facility users.
• Work as part of a team to ensure timely, high-standard service.
• Carry out cleaning duties as per rota and line manager instructions.
• Maintain kitchen and service area cleanliness and assist with waste removal.
• Assist with cash handling duties as required.
• Help move and set up furniture for catering events as needed.
• Report any health and safety issues promptly.

Skills

Communication skills

HACCP knowledge

Customer service

Teamwork

Education

Basic food hygiene certificate

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves: Do the right thing,Havefun & grow together,Takepride in what you do!We are currently recruiting for a Cleaning Operative to join our team based at Hyster, Craigavon. This isa great opportunityto join a world leading facilities management company.

Working Pattern

• 16 Hours Per Week
• Monday – Thursday 11am-2pm
• Friday 10am-2pm

Rewards

• 20days’ annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Assist in the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy and assist with waste removal.
• Clear and wash dishes in the dining area as required
• Be responsible for cash handling duties under your control
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues

The Person

• Make customers aware of current offers and upsell additional products where possible
• Ensure all customer suggestions, comments or complaints are reported to the Line Manager.
• Ensure all customers are served in a quick and efficient manner.
• Ensure all clothing, including footwear and personal hygiene is of the highest standards
• Demonstrable passion for providing good customer service
• Excellent communication skills
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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