RF-2610-23 - Cleaning Operative

Mount Charles; Belfast City District; Hybrid; GBP 11,000 - 14,000; Part time

Benefits offered by this job

20 days’ paid holidays (pro rata)

Employee Assistance Program

Company Pension Scheme

Financial Education/Wellbeing advisory

Training & Development

Uniform Provided

Company Events

Job summary

Mount Charles Group is recruiting a Cleaning Operative to join our team at St Malachys College, Belfast. The role involves providing high-quality cleaning services across offices, toilets, laboratories and amenity areas, with a focus on exceptional customer service and attention to detail.

The position is part-time (16.5 hours/week), Monday to Friday, 15:30–19:00, within a family-oriented business that values its staff and safety.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Current BICS Qualifications are desirable.
• Basic statutory training for the role will require reading, writing, speaking and listening skills to assist in understanding safety and work instructions.

Responsibilities

• Provide the highest level of cleaning service in your area of responsibility per client specifications.
• Respond promptly, politely and professionally to customer requirements.
• Clean offices, meeting rooms, toilets/showers, laboratories and amenity areas site wide.
• Replenish stocks in your area and check equipment/machines regularly.
• Ensure all areas are clean and tidy at end of shift and follow company procedures and safety rules.

Skills

Exceptional customer service

Attention to detail

Customer service experience

Basic reading/writing/speaking

Statutory training basics

Education

NVQ/SVQ Level One in Cleaning Building Interiors

BICS Qualifications

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:
Do the right thing,Havefun & grow together,Takepride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at St Malachys College, Belfast. This is a great opportunity to join a world leading facilities management company.
Working Pattern:

Working Pattern

• 16.5Hours per week
• Monday to Friday
• 15:30-19:00

Rewards

• 20 days’ paid holidays (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Training & Development
• Uniform Provided
• Company Events

The Role

• Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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