RF-2607-47 - Housekeeper

Mount Charles; Belfast City District; On-site; GBP 8,000 - 10,500; Part time

Benefits offered by this job

20 days annual leave (pro rata)

Employee Assistance Program

Company Pension Scheme

Financial Education/Wellbeing advisory

Company Events

Job summary

Mount Charles Group is recruiting a part-time Housekeeper based at our Belfast site. The role focuses on delivering high-quality cleaning services across offices and facilities, while maintaining safety standards and customer satisfaction.

Hours are 17.5 per week, Monday to Friday, 17:00–20:30. The ideal candidate will have strong attention to detail, exceptional customer service, and be comfortable with HACCP and health and safety guidelines.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Current BICS Qualifications.
• Experience in customer service roles.

Responsibilities

• Providing the highest level of housekeeping/cleaning service in line with client specifications.
• Responding positively, politely and promptly to customer requirements.
• Carrying out cleaning of offices, meeting rooms, toilets, laboratories and amenity areas site wide.
• Ensuring equipment is checked and kept in good working order.
• Following company procedures and health and safety policies.

Skills

Customer service

Attention to detail

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:
Do the right thing,Havefun & grow together,Takepride in what you do!

We are currently recruiting for a Housekeeper to join our team based at our A&O Shearman, Belfast site. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 17.5 hoursper week
• Monday to Friday
• 17:00PM– 20:30pm

Rewards

• 20 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of Housekeeping/Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP regulations as necessary

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

Downloads

Job Description Privacy Notice - Job Applicants