RF-2601-65 - Housekeeper

Mount Charles; Belfast City District; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

22 days annual leave

Company Pension Scheme

Employee Assistance Program to support

Financial Education/Financial wellbe

Company Events

Job summary

Mount Charles Group in Belfast is recruiting a Cleaning Operative to join our team at Allen & Overy Shearman. This role entails delivering high-quality cleaning across client sites in line with specifications and health and safety standards.

The successful candidate will have strong customer service skills, keen attention to detail and be physically fit for manual work. Monday to Friday, 40 hours per week, 07:00–15:30, with a pension and wellbeing support.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage.
• Must be physically fit to carry out manual duties.
• Basic reading, writing, speaking and listening skills to assist in understanding safety instructions.

Responsibilities

• Provide the highest level of cleaning service within your area of responsibility in line with client specifications.
• Respond positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner.
• Provide cleaning services for offices, meeting rooms, toilets/showers, laboratories and amenity areas site wide.
• Ensure stocks are replenished in your area of responsibility.
• Carry out regular checks on equipment/machines used and keep them clean and in good working order.
• Follow all company procedures and regulations and participate in the Health and Safety Policy.

Skills

Exceptional customer service skills

Strong attention to detail

Previous customer service experience

Physically fit for manual duties

Basic reading/writing/speaking/listeni

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:

Do the right thing,Havefun & grow together,Takepride in what you do!

Job Summary

We are currently recruiting for a Cleaning Operative to join our team based at Allen & Overy Shearman, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• Monday - Friday
• 07:00 -15:30
• 40 Hours Per Week

Rewards

• 22 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

Role

• Providing the highest level of Cleaning service within your
• area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements
• and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting
• rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an
• advantage but not essential
• Previous work experience in customer service employment
• Must be physically fit to carry out manual duties
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

Desirable Criteria

• Current BICS Qualifications

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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