RF-2605-34 - Cleaning Operative

Mount Charles; Derry/Londonderry; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

20 days’ annual leave (pro rata)

Employee Assistance Program

Company Pension Scheme

Financial Education/Wellbeing advisory

Job summary

Mount Charles Group is recruiting a Cleaning Operative for the Derry/Londonderry site at Ladbrokes Central Court. The role focuses on delivering high-quality cleaning across offices, toilets and common areas in line with client specifications.

We value exceptional customer service, attention to detail, and reliability. The post requires遵守 health, safety and hygiene standards, and may involve night shifts within a 4-hour weekly pattern.

Qualifications

• Customer service experience preferred.
• NVQ/SVQ Level 1 in Cleaning Building Interiors is advantageous.
• Basic reading, writing, speaking and listening skills required for safety and instructions.

Responsibilities

• Provide the highest level of cleaning service as per client specifications.
• Respond to customer requirements promptly and professionally.
• Carry out cleaning of offices, toilets/showers, and site-wide areas.
• Ensure stocks are replenished and equipment is checked regularly.
• Report defects to Line Manager and maintain safe, tidy work areas.
• Follow company procedures, health and safety policies, and HACCP regulations.

Skills

Customer service

Attention to detail

Reading & writing

Safety training

Education

NVQ/SVQ Level 1 in Cleaning Building Interiors

Job description

• Derry/Londonderry - Ladbrooks Central Court

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:Do the right thing,Havefun & grow together,Takepride in what you do!We are currently recruiting for a Cleaning Operative to join our team based at our Ladbrokes Central Court, Derry/Londonderry site. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 4 hours per week
• 1 hour per day
• Monday – Sunday
• Night Shift
• Working hours between 9pm and 9am

Rewards

• 20 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showersand areas site wide
• Ensuring all stocks are replenished
• Ensuring regular checks are carried out to the equipment/machines
• During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers to your Line Manager
• All offices, toilets, and amenity areas to be presented clean and tidy
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP regulations as necessary

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE