RF-2602-27 - Cleaning Operative

Mount Charles; Belfast City District; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave (pro rata)

Company Pension Scheme

Employee Assistance Program

Financial Education/Financial wellness

Company Events

Free on site carparking

Full Training Given

Job summary

Mount Charles Group is recruiting a Cleaning Operative to join our team based at Ladbrokes Twinbrook, Belfast. This role involves delivering high standards of housekeeping and cleaning across offices, meeting rooms, toilets, laboratories and amenity areas in line with client specifications.

You will contribute to a safe working environment, respond to customer needs professionally, and adhere to HACCP and health and safety requirements.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage.
• Previous work experience in customer service employment.
• Basic statutory training for the role including reading, writing and listening to understand safety instructions and communicate with customers.

Responsibilities

• Providing the highest level of housekeeping/cleaning service within your area of responsibility in line with client specifications.
• Responding promptly and politely to all customer requirements in a professional manner.
• Carrying out a range of general cleaning services including offices, meeting rooms, toilets/showers, laboratories and amenity areas site wide.
• Ensuring equipment is clean and in good working order and reporting any defects.
• Participating in the Health and Safety Policy and reporting hazards to your Line Manager.
• Complying with Health, Safety & Hygiene standards and HACCP regulations as necessary.
• Reporting defective equipment or surfaces and any health and safety issues.
• Reporting all suggestions or complaints.

Skills

Customer service

Attention to detail

Reading & writing basics

Team player

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Job description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Do the right thing, Havefun & grow together, Takepride in what you do!

We are currently recruiting for a Cleaning Operative to join our team based at Ladbrokes Twinbrook, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• Monday, Wednesday, Friday and Saturday
• 1 Hour Between 9pm – 8am

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Do the right thing, Havefun & grow together, Takepride in what you do!

We are currently recruiting for a Cleaning Operative to join our team based at Ladbrokes Twinbrook, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 4 Hours per week
• Monday, Wednesday, Friday and Saturday
• 1 Hour Between 9pm – 8am

Rewards

• 28 days annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events
• Free on site carparking
• Full Training Given

The Role

• Providing the highest level of housekeeping/Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP regulations as necessary
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues
• Ensure all suggestions, comments or complaints are reported

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage
• Previous work experience in customer service employment
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

Downloads

Job Description Privacy Notice - Job Applicants