RevOps Lead: Data-Driven Commercial Growth & Pipeline

Zinc; Greater London; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

24 days holiday + BH + birthday off

£1200 annual benefits allowance

Early finish Fridays (16:00)

Job summary

Zinc London is seeking a Commercial Operations Lead to own revenue processes and data across the business. You’ll lead a small analyst team from day one, partnering with Sales, Marketing and Partnerships to standardise the commercial funnel and forecast methods.

You will report to the Head of Operations and collaborate with senior stakeholders to drive clean data and measurable revenue outcomes in a fast-growing, tech-enabled environment.

Qualifications

• Revenue operations experience: track record running ops for a revenue function (sales, marketing, or RevOps) at a similar‑stage company.
• CRM fluency (we use HubSpot): comfortable specifying and holding the line on what "clean" data looks like
• BI/reporting fluency (we use Sigma): comfortable building your own dashboards and analysis on clean data
• People management: has managed at least one direct report, or is clearly ready to
• Influential communicator: works and communicates well with Heads of and senior stakeholders, and can get things prioritised without needing formal authority over everyone involved
• Comfortable being hands‑on: this is a player‑coach role in year one, not a pure people‑manager seat
• Structured under ambiguity: can take a messy commercial process and turn it into a clear, ownable system

Responsibilities

• Partner with Sales, Marketing, Partnerships, and Outbound to align on goals, metrics, and revenue strategy.
• Own the commercial data model, pipeline, and forecasting, one consistent definition of a lead, opportunity, and renewal-risk account across every channel, backed by real stage definitions and forecast methodology.
• Own the renewals, upsell, and partner/outbound pipeline, risk flagging, the CS-to-sales handoff, and pipeline tracking and attribution.
• Lead ad hoc RevOps initiatives and special projects as they come up, partnering with the Head of Ops and other Heads of.
• Run a small analyst team as a player-coach, growing it as the team expands and it's seen as necessary.

Skills

RevOps experience

HubSpot CRM

BI/Sigma

People management

Stakeholder communication

Hands-on leadership

Ambiguity handling

Tools

HubSpot

Sigma

Job description

Zinc London is seeking a Commercial Operations Lead to own revenue processes and data across the business. You’ll lead a small analyst team from day one, partnering with Sales, Marketing and Partnerships to standardise the commercial funnel and forecast methods.

You will report to the Head of Operations and collaborate with senior stakeholders to drive clean data and measurable revenue outcomes in a fast-growing, tech-enabled environment.