Revenues Officer

TN United Kingdom; Northallerton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a skilled Revenues Officer to manage council tax and business rates accounts. This role involves dealing with customers in arrears, making payment arrangements, and managing accounts through various stages of enforcement. The ideal candidate will have experience with Northgate systems and possess strong communication skills to navigate complex debt issues effectively. If you're looking for a challenging role in a supportive environment that values equal opportunity, this position could be the perfect fit for you.

Qualifications

• Experience in managing council tax and business rates arrears.
• Strong communication skills to handle complex debt issues.

Responsibilities

• Manage accounts related to council tax and business rates arrears.
• Communicate with debtors and handle payment arrangements.

Skills

Debt Management

Communication Skills

Customer Service

Education

IRRV Qualification

Tools

Northgate Systems

Job description

Job Title: Revenues Officer

Our client is seeking an experienced Revenues Officer to manage accounts related to council tax and business rates arrears.

1. Dealing with customers in arrears, making payment arrangements, and chasing missed payments.
2. Managing accounts before and after Liability Orders are granted.
3. Handling accounts at Enforcement Agents.
4. Identifying appropriate actions for each debt account, including moving accounts to charging orders, bankruptcy, or other legal actions following Liability Orders.
5. Communicating with debtors via telephone, email, and written correspondence.
6. Utilizing Northgate systems experience is essential.
7. IRRV qualification is highly desirable.
8. Possessing strong communication skills to listen, understand, and explain complex issues clearly.
9. Ability to work independently with minimal supervision.
10. Handling daily interactions with the public regarding debt issues related to Council Tax and Business Rates.

Please only apply if you meet these skills, experience, and qualification requirements.

The recruitment process begins with submitting your CV. Shortlisted candidates will be contacted within 5 days by Colbern Limited, who may also inform you of other job opportunities. Colbern Limited and our clients are equal opportunity employers.