Revenues Officer

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 28,000 - 31,000; Full time

Job summary

Join a forward-thinking local authority as a Revenues Officer, where you will play a crucial role in collecting and enforcing council tax and business rates. This position offers the opportunity to work in a diverse and dynamic team dedicated to improving the lives of residents. If you are passionate about making a difference and have experience in financial or customer service roles, this is the perfect opportunity for you. With a competitive salary and the chance to contribute to meaningful community services, your impact will be felt throughout Newcastle.

Qualifications

• Experience in a financial or customer service setting is essential.
• Willingness to learn and take on new challenges.

Responsibilities

• Contribute to the collection and recovery of council tax and business rates.
• Work within a busy team to enforce income policies.

Skills

Customer Service Experience

Financial Services Knowledge

Problem Solving

Education

Relevant Financial Qualification

Job description

About the Job

Our Revenues Officers contribute towards the collection, recovery, and enforcement of income from council tax, business rates, and BID levy in accordance with Council policy and relevant legislation in one of our busy teams.

There are 5 full-time roles (37 hours per week), 2 of which are permanent and 3 fixed-term roles for 18 months. Starting as soon as possible.

This role is working as a Revenues Officer, N5, with a salary of £28,163-£30,060 per annum.

About Us

We work hard to make Newcastle a great place to live, work, and visit. As a unitary authority, we are responsible for providing all local government services within the city, including social services, waste management, housing, and education. We are committed to making our residents’ lives happier and healthier.

You will be part of a diverse, talented, and resourceful team that strives to deliver our ambitions for our city. If you are passionate and committed to making a difference to Newcastle and its people, join us and make a real impact. Our colleagues are committed to our values of being proud, fair, and ambitious, which are at the center of everything we do.

The Job

You will work in our Revenues Team as a Revenues Officer, contributing towards the collection, recovery, and enforcement of income from council tax, business rates, and BID levy, in accordance with Council policy and relevant legislation.

The Candidate

We are looking for someone ready to work within a complex and diverse organization, capable of delivering a range of Revenues services in a busy team. Willingness to learn and take on new challenges is essential. To succeed, you should have some experience working in a financial or customer service setting.

BPSS posts

If successful, additional recruitment checks will be undertaken, including a check for any unspent criminal convictions.

Further Information and Applying

See the supporting documents for the full job description and person specification, which outline the qualities we seek.

The closing date for applications is Friday, 23 May 2025. Interviews will be held at Newcastle Civic Centre in early June.

Apply online at www.northeastjobs.org.uk by selecting 'Apply Now' and completing the online application form.

All communication regarding your application will be sent to the email address on your Northeast Jobs account. Please ensure you check your inbox regularly.