Revenues Assistant

Brackenberry Limited; Flint; On-site; GBP 18,000 - 24,000; Full time

Job summary

Brackenberry Limited, in partnership with a Local Authority in Flintshire, is seeking a Revenues Assistant on a 1.5-month contract, with a high likelihood of extension at the client's discretion.

The role provides administrative and technical support across the Revenues service, including maintaining Revenues applications, processing financial transactions, producing reports and supporting system improvements.

Qualifications

• GCSE English/Welsh and Maths at grades A–C or equivalent.
• Strong IT literacy and experience with computerised systems.
• Knowledge of Data Protection legislation and handling confidential documentation.
• Experience in a busy office environment and handling routine customer enquiries.

Responsibilities

• Provide admin and technical support across the Revenues service and assist with the maintenance and development of Revenues applications.
• Reference and index incoming documents using the document management system and convert correspondence into electronic records.
• Maintain accurate records and comply with quality control and confidentiality requirements when handling customer information.
• Process Council Tax and Business Rates direct debits, including setting up, amending and cancelling instructions.
• Prepare and verify routine transactional changes to Council Tax and Business Rates liabilities to support timely and accurate billing.
• Monitor and allocate payments to the appropriate accounting year and ensure balances are accurately maintained.

Skills

IT literacy

Data protection

Confidential handling

Customer service

Education

GCSE English/Welsh & Maths A-C

Tools

Document management system

Database software

Microsoft Office

Job description

We are working closely alongside a Local Authority in Flintshire to assist with the appointment of a Revenues Assistant, on a 1.5-month contract, highly likely to be extended at clients discretion.

Rate of Pay: £13.26 - £17.14 per hour

Summary

The Revenues Assistant will provide administrative and technical support across the Revenues service, including maintaining Revenues applications, processing financial transactions, producing reports and supporting the development and improvement of Revenues systems.

Responsibilities

• Provide administrative and technical support across the Revenues service and assist with the maintenance and development of Revenues applications.
• Reference and index incoming documents using the document management system and convert correspondence into electronic records.
• Maintain accurate records and comply with quality control and confidentiality requirements when handling customer information.
• Process Council Tax and Business Rates direct debits, including setting up, amending and cancelling instructions and dealing with unpaid direct debits in accordance with BACS guidance.
• Prepare and verify routine transactional changes to Council Tax and Business Rates liabilities to support timely and accurate billing.
• Monitor and allocate payments to the appropriate accounting year and ensure balances are accurately maintained.

Qualification

• GCSE English/Welsh and Maths at grades A–C or equivalent.

Essentials

• Strong IT literacy and experience working with computerised IT systems.
• Good understanding of Data Protection legislation and experience handling confidential documentation.
• Comprehensive working knowledge of databases and Windows-based software packages.
• Experience working within a busy office environment.
• Experience dealing with routine customer enquiries, including telephone enquiries and signposting customers to appropriate services.

Note

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer

We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important

We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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