Revenue & Projects Team Lead - Invoicing & Data Analysis

Civil Aviation Authority; United Kingdom; Hybrid; GBP 49,000 - 60,000; Full time

Job summary

Civil Aviation Authority is seeking a Revenue & Projects Team Leader at Gatwick, blending leadership with hands-on revenue administration. The role oversees invoicing, project coding and stakeholder liaison while driving continuous process improvements. Hybrid work is expected with regular office presence at Gatwick.

The successful candidate will lead a finance-focused team, manage workloads, ensure data accuracy and contribute to strategic financial reporting within the regulatory environment.

Qualifications

• Experience of leading and developing a team in a finance, revenue, billing, or administrative environment.
• Experience of customer invoicing and revenue administration processes.
• Experience of managing workloads and delivering services within agreed deadlines.
• Strong analytical and problem-solving skills.
• Significant experience of working with large data sets within Microsoft Excel.
• Strong attention to detail and accuracy.
• Continuous Improvement qualification or experience of Lean/process improvement methodologies.

Responsibilities

• Lead and develop the Revenue & Projects Team to deliver a high-quality service.
• Prioritise workloads and resources to ensure SLA objectives and deadlines are consistently achieved.
• Monitor team performance through agreed KPIs and service standards.
• Conduct regular one-to-one meetings, performance reviews, and development discussions.
• Promote a culture of accountability, collaboration, continuous learning, and customer focus.
• Support training needs and address training gaps, manage absences and workloads.
• Oversee the accurate and timely production of customer invoices and ensure income is recorded properly.
• Monitor project code processes and ensure compliance with deadlines.

Skills

Leadership

People management

Stakeholder management

Advanced Excel

Data analysis

Time recording

Education

Financial qualification

Professional accreditation

Tools

Microsoft Excel

Project tracking systems

Financial/billing systems

Job description

Civil Aviation Authority is seeking a Revenue & Projects Team Leader at Gatwick, blending leadership with hands-on revenue administration. The role oversees invoicing, project coding and stakeholder liaison while driving continuous process improvements. Hybrid work is expected with regular office presence at Gatwick.

The successful candidate will lead a finance-focused team, manage workloads, ensure data accuracy and contribute to strategic financial reporting within the regulatory environment.