Revenue Operations Manager

Trust in SODA; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Strong progression opportunities

High-impact role with significant-stew

Job summary

Trust in SODA, a fast-growing technology business in London, is seeking a Revenue Operations Manager to align Marketing, Sales and Customer Success and drive operational excellence across the customer journey.

You will optimize lead management, onboarding, renewals and lifecycle processes; own Revenue Operations workflows; manage CRM and marketing automation (HubSpot and/or Salesforce); and build scalable SOPs with senior stakeholders across Marketing, Sales, CS and Finance.

Qualifications

• 3–5+ years in Revenue Operations, Sales Operations, GTM Operations or Marketing Operations.
• Experience in SaaS, technology, EdTech or subscription businesses.
• Strong HubSpot and/or Salesforce experience.
• Proven background improving cross-functional processes and ways of working.
• Strong stakeholder management and communication skills.
• Comfortable with reporting, data and operational metrics.

Responsibilities

• Optimising lead management, onboarding, renewal and customer lifecycle processes.
• Owning and improving Revenue Operations workflows across multiple teams.
• Managing CRM and marketing automation best practices (HubSpot and/or Salesforce).
• Driving reporting, data quality and operational performance.
• Building SOPs, playbooks and scalable processes.
• Partnering with senior stakeholders across Marketing, Sales, CS and Finance.

Skills

Revenue Operations

Cross-functional collaboration

Stakeholder management

Analytics & reporting

HubSpot/Salesforce experience

Tools

HubSpot

Salesforce

Job description

We're partnering with a fast-growing, global technology business looking for a Revenue Operations Manager to help align Marketing, Sales and Customer Success and drive operational excellence across the entire customer journey.

This is a highly visible role reporting into the Head of Revenue Operations, focused on improving processes, systems and reporting across acquisition, conversion, retention and expansion.

What you'll be doing:

• Optimising lead management, onboarding, renewal and customer lifecycle processes
• Owning and improving Revenue Operations workflows across multiple teams
• Managing CRM and marketing automation best practices (HubSpot and/or Salesforce)
• Driving reporting, data quality and operational performance
• Building SOPs, playbooks and scalable processes
• Partnering with senior stakeholders across Marketing, Sales, CS and Finance

What we're looking for:

• 3-5+ years' experience in Revenue Operations, Sales Operations, GTM Operations or Marketing Operations
• Experience within SaaS, technology, EdTech or subscription businesses
• Strong HubSpot and/or Salesforce experience
• Proven background improving cross-functional processes and ways of working
• Strong stakeholder management and communication skills
• Comfortable working with reporting, data and operational metrics

Nice to have:

• Marketing automation and lead lifecycle management experience
• Campaign tracking, attribution and data governance knowledge
• Exposure to BI tools, SQL or data analytics
• Experience leveraging AI tools to improve workflows and efficiency

What's on offer:

• Strong progression opportunities
• High-impact role with significant stakeholder exposure